General Maintenance Guest Request Engineer| Full Time

Organization- Grand Hyatt Scottsdale Resort

Summary

The Hotel:

Connect to the heart of the West and embrace the captivating optimism of the Sonoran Desert at Grand Hyatt Scottsdale Resort. The richly appointed property and sophisticated architectural designs inspired by Frank Lloyd Wright, reflect the romance of the American Southwest. Our magnificently designed property and artistic architectural features amplify dramatic mountain views, inspire connections to water, and reveal enticing botanical interactions. Captivating amenities and six elevated dining experiences, led by celebrity chef Richard Blais, echo the region's variety and rich heritage–beckoning travelers to deeply connect with the illuminating essence of our surroundings.

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleague’s become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Benefits & Perks

• Opportunities to work around the world with Hyatt Hotels and Resorts
• Discounted & Complimentary Hotel Room Nights
• Enjoy free employee meals in our employee dining hall
• Free covered parking
• Medical Dental and Vision Insurance (Full-time colleagues)
• Retirement savings plan
• Excellent training and professional development
• Tuition/Wellness reimbursement, up to $1,000 a year!
• Employee Stock Purchase plan
• Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more
  
  

Roles and Responsibilities include but are not limited to:

• Starting rate: $21.00 per hour
  
  

A General Maintenance will be responsible primarily for general maintenance and repairs in guest rooms, meeting spaces, and front of house areas. Guest room and public area entry-level preventative maintenance are included. A General maintenance Engineer will also perform some repairs on mechanical, electrical, kitchen, and laundry equipment, requiring some skill and experience in these areas. Good communication skills are also required.

Key Responsibilities: Guest Request

• Respond promptly to guest maintenance requests to minimize impact on the guest experience.
• Diagnose and resolve issues in guest rooms efficiently, ensuring repairs meet quality and safety standards.
• Communicate effectively with guests when necessary to provide updates or clarify service details.
• Collaborate closely with the Rooms Division team to prioritize and complete requests in a timely manner.
• Follow all safety protocols and maintain a professional demeanor while working in guest areas.
  
  

View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.

Qualifications

• A minimum of 1 year building maintenance experience required, with hotel experience preferred.
• Good customer skills.
• Must have open availability Friday - Tuesday, 8:00AM - 4:30PM, including holidays.
• Ability to walk or stand for long periods of time.
• Ability to lift, push, pull, and/or carry at least 50 lbs.
  
  

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Proof of eligibility to work in the United States is required, as well as a completed background check.