What are the responsibilities and job description for the Executive Assistant & Residential Owner Services position at Grand Hyatt?
Organization- Grand Hyatt Vail
Summary
Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
The Executive Assistant to the General Manager & HOA / Condominium Coordinator provides refined, high-level administrative support to the General Manager while serving as a key liaison for condominium owners and HOA operations within a luxury hospitality environment. This role requires exceptional professionalism, discretion, and organizational skill, along with a polished service mindset.
The starting rate of pay for this position is $25.00/hour. Actual pay will be commensurate with experience.
Key Responsibilities include:
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
This application window is anticipated to be open at a maximum of 30 days from March 3rd, 2026 to April 2nd, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.
Qualifications
Summary
Nestled at the base of Vail Mountain, along the banks of Gore Creek, Grand Hyatt Vail is located in the heart of Vail Valley within the Cascade Village neighborhood. Featuring Vail’s premier open-air chairlift directly next to our spacious ski valet and rental shop, Grand Hyatt Vail offers the most convenient access to Vail Mountain, adventure, and respite. From skiing and snowboarding, seasonally inspired resort activities, and luxurious amenities, Grand Hyatt Vail has something for everyone. Enjoy an array of Colorado inspired dining options, comfortable guest rooms and warm hospitality at Vail’s premier ski-in/ski-out resort. Grand Hyatt Vail is seeking colleagues with unmatched service. We care for people so they can be their best.
The Executive Assistant to the General Manager & HOA / Condominium Coordinator provides refined, high-level administrative support to the General Manager while serving as a key liaison for condominium owners and HOA operations within a luxury hospitality environment. This role requires exceptional professionalism, discretion, and organizational skill, along with a polished service mindset.
The starting rate of pay for this position is $25.00/hour. Actual pay will be commensurate with experience.
Key Responsibilities include:
- Directly support the General Manager with calendar management, meeting coordination, travel planning, and executive correspondence
- Assist with special projects, reports, and confidential initiatives while maintaining strict confidentiality
- Serve as a primary point of contact for condominium owners regarding HOA policies, procedures, and property-related needs
- Coordinate owner communications, unit requests, inspections, and documentation
- Work closely with property management, vendors, and internal teams to support residential operations
- Maintain unit records, inspection logs, reports, and office documentation
- Provide limited support related to owner and owner‑guest reservations (not a primary front desk role)
- Uphold luxury hospitality standards in all interactions with owners, leadership, and partners
- Previous Executive Assistant, HOA, or property administration experience preferred
- Exceptional organizational, communication, and interpersonal skills
- High level of professionalism, discretion, and attention to detail
- Experience in luxury hospitality, residential, or condominium environments strongly preferred
- Enjoy free meals in our colleague cafeteria for every shift worked
- Free parking on-site
- 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
- Discounted & Complimentary hotel room nights
- Medical, Dental, Vision Insurance – (Full-Time colleagues)
- Flexible Spending Account (Full-Time colleagues)
- Retirement Savings Plan
- Basic Life Insurance
- PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
- Opportunities to work around the world with Hyatt Hotels and Resorts
- End of Season Ski Pass Bonus
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
This application window is anticipated to be open at a maximum of 30 days from March 3rd, 2026 to April 2nd, 2026 or until a candidate is selected. Applications will be reviewed in the order in which they are received. Please visit hyatt.com/careers to apply.
Qualifications
- Must be resourceful, self-motivated, able to multi-task, possess a strong work ethic and sense of urgency and follow up in dealing with guests/owners.
Salary : $25