What are the responsibilities and job description for the Starter/Ranger (Saturday & Sunday ONLY) position at Grand Hotel Golf Resort & Spa?
Join Our Team at the Grand Hotel Golf Resort & Spa!
Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s stunning Gulf Coast. Spread across 550 acres of breathtaking scenery, the Grand seamlessly blends rich Southern tradition with modern luxury. With two top-tier golf courses—Dogwood and Azalea—on the renowned Robert Trent Jones Golf Trail, the resort delivers unforgettable experiences for guests and team members alike. The Grand Life is calling—come share it with us!
As a Golf Starter, you’ll play a vital role in ensuring a smooth, enjoyable, and organized golfing experience for all guests. From offering course information and enforcing pace of play, to greeting each golfer with warmth and professionalism, you will be an essential part of creating a five-star golf journey from the very first tee.
Key Responsibilities:
- Warm Guest Welcome: Greet guests with professionalism, creating a hospitable and friendly atmosphere from the moment they arrive.
- Course Oversight: Monitor play on the course, maintaining pace of play and upholding golf rules and etiquette.
- Player Support: Verify tee times and green fees, assist with player pairings, and provide daily course information such as hole placements, tee recommendations, and safety guidelines.
- Communication: Relay important messages and weather-related updates to players in a clear, timely manner.
- Etiquette & Safety Education: Promote proper golf etiquette and provide first aid assistance when needed.
- Course Care: Patrol the course to repair divots, fix ball marks, remove debris, and ensure cleanliness and order throughout the grounds.
- Lost & Found: Return misplaced items or equipment to their rightful owners or the golf shop.
- Teamwork & Coordination: Maintain professional radio communication with golf staff to ensure seamless service delivery.
- Record Keeping: Maintain accurate logs of daily play for operational planning and future improvements.
Perks & Benefits:
- Comprehensive Health Insurance (Medical, Dental, Vision)
- 401(k) with Company Match
- Employer-Paid Life Insurance & Voluntary Coverage Options
- Paid Time Off, including Vacation, Sick, Personal Days & Holidays
- Tuition Reimbursement & Professional Development through PCH University
- Employee Discounts on Hotel, Spa, Golf, Retail, and Dining
- Complimentary Employee Assistance Program (EAP)
- Associate Referral Program
Our Culture:
At PCH Hotels & Resorts, we bring the heart and soul to hospitality. We celebrate service with authenticity, warmth, and excellence. Our people-first philosophy fuels every guest interaction and creates a supportive work environment where associates thrive. We take pride in our traditions, elevate everyday experiences, and believe in the power of storytelling through exceptional service.
You belong here.
Join the PCH Hotels & Resorts family—where you can make a difference every day and experience The Grand Life firsthand.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.