Catering Sales Manager

Step into an exciting career as a Catering Sales Manager at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, nestled along Alabama’s Gulf Coast. Surrounded by 550 acres of breathtaking scenery, the Grand blends timeless Southern charm with modern sophistication, offering guests a truly unforgettable experience. With over 41,000 sq. ft. of versatile meeting and event space, the Grand is the premier destination for everything from elegant weddings to corporate gatherings. Join our passionate team dedicated to creating extraordinary moments for every guest. The Grand Life is calling—will you answer?

As a Catering Sales Manager, your primary responsibility is to proactively seek, negotiate, and secure group and catering opportunities, driving revenue growth and guest satisfaction. Your exceptional communication, sales, and relationship-building skills will be instrumental in delivering service excellence and ensuring the success of every event. Working collaboratively with hotel departments and clients, you’ll play a vital role in expanding our catering sales portfolio and elevating the Grand’s reputation for hospitality with heart and soul.

Key Responsibilities

• Sales & Business Development: Proactively identify, qualify, and solicit new catering and group business opportunities to achieve hotel revenue goals and expand market presence.
• Client Relationship Management: Cultivate strong relationships with existing and prospective clients through sales calls, networking, entertainment, FAM trips, and trade shows, ensuring long-term customer loyalty.
• Negotiation & Contracting: Skillfully negotiate contracts, prepare proposals, and execute Group Sales Agreements that meet client needs while maximizing profitability for the hotel.
• Event Liaison: Serve as the primary contact for clients throughout the planning and execution of events, ensuring all details are managed flawlessly and expectations are exceeded.
• Market Insight: Maintain a thorough understanding of market trends, competitor activity, and economic shifts, leveraging this knowledge to strategically position the hotel.
• Collaboration: Work closely with hotel operations and service teams to ensure seamless coordination and delivery of all catering functions.
• Tools & Technology: Utilize Marriott Global Source, eTools (eRooming Lists, eProposals, Passkey), and Training Energizers to enhance sales efficiency and streamline processes.
• Revenue Optimization: Monitor room blocks, event space utilization, and same-day selling procedures to maximize occupancy and overall hotel profitability.
• Customer Feedback & Quality Assurance: Engage with guests and planners to gather feedback, address concerns promptly, and continuously improve service quality.
• Cross-Property Collaboration: Actively refer business to other PCH Hotels & Resorts properties, ensuring clients have access to the full portfolio of offerings.
  
  

Education & Experience

• High School Diploma or equivalent required; Bachelor’s Degree preferred.
• Degree in Hospitality Management or a related field highly beneficial.
• Minimum of 3 years of restaurant or catering sales experience strongly preferred.
  
  

Physical Requirements

Demand

Frequency

Lift up to 10 lbs

Occasional

Lift up to 25 lbs

—

Lift up to 50 lbs

—

Lift over 75 lbs

—

Walking

Occasional

Standing

Occasional

Climbing

—

Work Environment: On-site, general office setting.

Perks & Benefits

As a valued member of the PCH Hotels & Resorts team, you’ll enjoy a comprehensive benefits package that includes:

• Health, Dental & Vision Coverage: Flexible options, including FSA and HSA plans.
• 401(k) with Company Match: Helping you plan for a secure future.
• Exclusive Discounts: Enjoy savings on hotel stays, dining, golf, and retail across PCH properties and Marriott worldwide.
• Career Growth Opportunities: Access to continued training, mentorship, and clear pathways for professional advancement.
  
  

Join us at the Grand Hotel Golf Resort & Spa, where we deliver “hospitality with heart & soul.” Become part of a team that turns moments into memories. Are you ready to make your mark? Apply today and step into The Grand Life!