What are the responsibilities and job description for the Security Officer 3rd Shift position at Grand Geneva Resort?
Description
If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a 3rd Shift Safety Officer at the Grand Geneva Resort & Spa, you play an integral part in ensuring the hotel guests, associates, and hotel property are maintained in a safe and secure environment.
Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. We are a longstanding symbol of home and family, rooted in tradition and eager to shape a brighter future together.
What will you be doing?
- Maintain safety for guests and associates while protecting property through continuous foot and vehicle patrols of the 1,300-acre campus including the restaurants, lobby area, associate entrance, banquet areas, guest floors, service and parking areas.
- Respond to emergency incidents and security requests
- Operate a dispatch center, handling key control, fire alarm and CCTV monitoring, and dispatching routine and emergency calls.
- Write professional case reports on incidents.
- Collect all package passes and parcels taken from the hotel
- Perform proactive security, safety, and loss prevention practices.
- Investigate situations and conditions.
- Perform other duties as assigned.
What do you bring to the role?
- Prior experience in security, military, or EMS preferred. Knowledge of security and law enforcement practices is a plus.
- College education preferred.
- Knowledge of local laws and ordinances.
- Exceptional people skills, customer service mentality and strong writing & logical thinking abilities.
- Ability to build and maintain positive relationships with colleagues and the public.
- Ability to stand, walk, sit, and use hands for extended periods.
- Flexibility to work various shifts, including overnight, weekends and holidays.
- Must be computer literate.
What’s in it for you?
- A free, well-balanced meal every shift
- Discounted Gym Membership
- Room discounts at Marcus Hotels & Resorts
- Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
- Free parking
- “Two for one” movie theater coupons at Marcus Theatres
- Ability to grow your career and transfer from one property to another
- Early wage access
- Paid time off
- Flexible scheduling
- Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
- And more!
About Us:
A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.
Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.
The Grand Geneva Resort & Spa is an equal opportunity employer.
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