Brissago Manager

If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Restaurant Manager for Ristoranté Brissago at the Grand Geneva Resort & Spa, you will coordinate the activities of the outlets staff to deliver quality product and service to restaurant customers.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

• Interview, select, train, supervise, counsel, and discipline restaurant staff for the efficient operation of the outlet

• Organize and conduct pre-shift and departmental meetings

• Schedule and direct staff in their work assignments

• Interact positively with customers, promoting hotel facilities and services

• Resolve problems to satisfaction of involved parties.

• Organize special events in the restaurant

• Maintain rapport with all departments and attend relevant meetings

• Control reservations in a manner that fully utilizes space but does not affect ability to provide quality service

• Ensure food quality and service standards are met

• Maintain profitability of outlet to support overall hotel operation

• Control payroll and equipment costs

• Utilize computer to accurately charge customers, create forecast and revenue reports, and write correspondence

• Support the entire food and beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing

• Perform other duties as assigned

What do you bring to the role?

• Bachelor’s degree in related field preferred

• Previous F&B management experience required, preferably in a destination restaurant or steakhouse environment

• Fine dining experience required

• Thorough wine knowledge preferred

• Excellent written and verbal communication skills

• Strong administrative skills

• Professional demeanor

• Ability to work well under pressure and deal with stressful situations during busy periods

• Ability to interact with people at all levels of the organization in a professional manner

• Ability to walk, stand, and/or bend continuously to perform essential job functions

• Must be able to lift up to 70lbs

• Ability to work nights, weekends, and holidays

What’s in it for you?

• A free, well-balanced meal every shift

• Discounted gym membership

• Room discounts at Marcus Hotels & Resorts

• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

• Free parking

• “Two for one” movie theater coupons at Marcus Theatres

• Ability to grow your career and transfer from one property to another

• Early wage access

• Paid time off

• Flexible scheduling

• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

• And more!

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