Administrative Manager

Apply By: October 17, 2025, at 12 pm

Position Type: Full-Time Exempt

Reports To: President & CEO

Location: Grand Forks, ND; in-person

Working Hours: Monday through Friday from 8 am to 5 pm, with occasional early morning and evening work

Position Summary

The Administrative Manager contributes to the efficient day-to-day operations of the Grand Forks Region EDC office, providing highly responsible reporting, financial, and office coordination. They exercise independent judgment to facilitate office demands and operational effectiveness. The Administrative Manager must exercise considerable discretion in the protection and release of confidential information.

Essential Duties & Responsibilities

• Projects a positive image of the organization for clients, team members, and the community
• Welcome visitors; answer and route telephone calls; process incoming/outgoing postal mail; keep the office clean and tidy
• Work directly with the President & CEO in the development of meeting agendas and staff reports, assist with scheduling, coordination, and execution of events and meetings
• Track office supplies inventory, ordering, and stocking as needed
• Maintain office filing and recordkeeping systems, including digital files
• Assist the President & CEO in organizing and accomplishing executive tasks and responsibilities
• Facilitate Corporation and Foundation governance correspondence, agendas, and minutes
• Process and file annual reports, tax filings, contracts, and agreements; oversee compliance with federal and state requirements mandated by the organization’s non-profit status
• Work with the external HR provider to prepare onboarding paperwork, schedules, and activities for new employees; ensure smooth offboarding for outgoing employees; assist with the administration of job postings
• Work with an external financial services and retirement solutions provider to coordinate 401 (k) retirement plan contributions and reporting.
• In coordination with the external accounting provider, organize accounts receivable, accounts payable, and employee expenses
• Assist with annual budget creation and maintenance
• Provide information to the external accountant; maintain an orderly accounting system; coordinate audit activities and requested information
• Reconcile payroll and benefits with reports provided by the external HR provider
• Coordinate membership program and renewals; maintain membership records; track corporate calls; facilitate member correspondence
• Maintain internal and external dashboards, compile data for progress metrics
• Research, analyze, compile, and present information for projects and proposals
• Manage internal systems, accounts, and processes; ensure good vendor relations; facilitate CRM data entry
• Performs other related duties as assigned

Required Knowledge, Skills, Abilities

• Reliable, courteous, and prompt with the ability to work cooperatively with others as a member of a highly effective team
• Strong interpersonal, organization, and communication skills
• Critical thinking and problem-solving capabilities
• Attentive to detail and the ability to organize and prioritize responsibilities
• Proven administrative and/or operational experience
• Effective business writing skills
• Familiar with Adobe Acrobat
• Proficiency with general office equipment such as telephone systems and photocopier/scanner
• Proficient with operating computer software/systems, including Microsoft Office 365 systems, especially Outlook, Excel, and Word
• Additional consideration will be provided to candidates with experience with CRM, task management software, and reporting
• Additional consideration will be provided to candidates with event management experience

Other Requirements

• Use of personal vehicle for in-town errands may be necessary
• Ability to occasionally adjust standard 8 a.m. – 5 p.m. workday to support office events