What are the responsibilities and job description for the Supervisor- Environmental Services (Dual Rate) position at Grand Falls Casino and Golf Resort?
Essential Duties and Responsibilities:
- Provide exceptional guest service to all customers at all times.
- Lead a crew of EVS team members, mentoring and coaching as needed
- Inspect all work and provide feedback
- Must possess a basic understanding of chemical safety and recommended best practices
- Cleans restrooms multiple times each day including floors and fixtures.
- Cleans all gaming devices, tables and chairs associated with the Casino floor.
- As needed and as directed cleans ash trays and removes trash from the gaming area
- Daily cleans slot bases to remove soils and evidence of use.
- Cleans all associated support areas including back of house offices and restrooms as needed /directed
- Does daily projects as directed and as needed including areas of hotel, kitchen any other areas associated with GFCR
- Will provide restorative services when emergencies arise and may need to work alternate hours.
- Cleans dining venues when not in operation including floors, table bases, chairs, wall and ceiling finishes.
- Is to be a cohesive part of a service oriented team with a positive attitude that is quality minded and customer focused.
- Will be directed by multiple individuals not always including their direct supervisor and must be capable of self directing and doing what is needed when it is needed.
Must be courteous, knowledgeable, honest, credible, reliable and respectful of all