What are the responsibilities and job description for the Front Desk Receptionist position at Grand City Dentistry?
At Grand City Dentistry, we believe exceptional patient care begins the moment someone walks through our doors. We're looking for a friendly, organized, and experienced Front Desk Receptionist to join our team. If you thrive in a fast-paced dental office, enjoy building relationships with patients, and take pride in keeping things running smoothly, we'd love to meet you.
What You'll Do
As the first point of contact for our patients, you'll play a vital role in creating a welcoming and efficient experience. Responsibilities include:
- Greeting and checking in patients with warmth and professionalism
- Answering incoming phone calls and assisting patients with questions
- Scheduling and confirming appointments
- Processing dental insurance claims and verifying insurance benefits
- Collecting patient payments and balancing daily transactions
- Maintaining accurate patient records
- Supporting two dentists and a team of hygienists and dental assistants with daily administrative needs
- Helping ensure the schedule runs efficiently while providing outstanding customer service
Qualifications
- Dental office experience is required
- Experience with Eaglesoft practice management software is a plus
- Excellent communication and customer service skills
- Strong organizational skills and attention to detail
- Ability to multitask and remain calm in a busy environment
- Professional, dependable, and team-oriented attitude
What We Offer
- Competitive pay based on experience
- Paid time off
- Dental benefits
- 401(k) with company match
- Flexible schedule
- Team outings and fun office events
- Supportive, positive team environment
- Opportunities for professional growth and development
- Uniform reimbursement
If you're looking for a practice where you'll be valued as an important member of the team and have the opportunity to make a difference in our patients' experience every day, we'd love to hear from you!
Pay: $22.00 - $27.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
Salary : $22 - $27