What are the responsibilities and job description for the Operations Supervisor position at Grand Canyon University?
Primary Responsibilities /Accountabilities/ Essential Functions
Supervise student workers to maintain warehouse operations and ticket system management
Experience/Education
- Serve as lead support resource for inventory control, asset reconciliation, decommissioning, and inventory service ticketing system.
- Provide service, maintenance, and operational support for Campus Technology systems, including Point of Sale (POS), digital signage, and other systems as needed.
- Perform functionality testing of deployed technologies, identify performance gaps, and provide recommendations in collaboration with the functional manager.
- Partner with project managers to ensure technology (hardware and software) assets are properly documented, and project timelines remain on track in alignment with Project Management Office expectations.
- Assist Project Management Office with documentation process as needed, including but not limited to meeting notes, technology request updates, and asset documentation.
- Collaborate with departmental teams to maintain accurate asset tracking within service and project management platforms.
- Provide training and guidance to faculty and staff on the proper use of supported technologies as needed.
- Other duties as assigned.
- Strong analytical and problem-solving skills, with the ability to identify operational issues and recommend effective solutions.
- Strong Communication - verbal and written
- Demonstrated ability to supervise, mentor, and coach team members effectively.
- Proven ability to prioritize and complete multiple tasks in a fast-paced environment.
- Basic understanding of logistic management platforms.
- Basic understanding of Point of Sales Operations.
- Experienced with Microsoft Office Suite
- Must be able to pass a pre-employment background investigation.
Supervise student workers to maintain warehouse operations and ticket system management
Experience/Education
- Bachelor’s degree in a relevant field from an accredited college.
- Demonstrated experience coordinating projects.
- Demonstrated experience working in inventory control.
- Demonstrated experience working with point of sales systems
- Demonstrated experience working within information technology or technology-driven work environments.
- Must pass pre-employment background investigation.
- Sitting: 4-6 hours a day
- Standing: 1-2 hours a day
- Walking: 1-2 hours a day
- Lifting: Frequently
- Carrying: Frequently
- Pushing: Frequently
- Bending: Occasionally
- Squatting: Occasionally
- Kneeling: Occasionally
- Climbing: Occasionally
- Reaching: Occasionally
- Grasping: Frequently
- Fine Eye to Hand Coordination: Continuously
- Driving: Occasionally
- Work Environment: Office building on site. Work performed is primarily inside, subject to variations in temperature and weather, equipment noise, and dust.