What are the responsibilities and job description for the Complex Reservations Coordinator position at Grand Bohemian Mountain Brook?
Property Description
Nestled in the heart of the upscale Mountain Brook community just outside Birmingham, Alabama, Grand Bohemian Mountain Brook is an award-worthy luxury boutique hotel where artistic expression meets Southern hospitality.
This distinctive AAA Four Diamond property blends curated art, inspired design, and memorable guest experiences — from our renowned Poseidon Spa and vibrant rooftop restaurant and bar to interactive wine-blending and cooking classes that showcase farm-to-table culinary excellence.
With elegant guest rooms and suites, thoughtfully designed event spaces, and a celebrated art gallery featuring works by local and international artists, we offer more than a stay — we offer a lifestyle. Join our team and help deliver unforgettable moments in a setting that celebrates creativity, culture, and genuine service.
Overview
Join our team as a Reservations Group Coordinator! We are seeking an enthusiastic and detail-oriented individual to support our group reservation needs. In this role, you will work closely with our sales and events teams to coordinate reservations for groups, ensuring all details are accurately documented and communicated. Assist the Front Office with pre-registration of V.I.P.’s and Preferred accounts. Assist in preparation of 10-day forecast and Group Commitment report. Strong attention to detail required. You will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to both internal and external clients.
Qualifications
- Prior experience in reservations or group sales in the hospitality industry preferred
- Strong attention to detail and organizational skills
- Excellent communication and customer service skills; read, write, and speak English fluently
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency in Microsoft Office and hotel reservation systems
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.