Sales Coordinator

Job Summary:

Grand Beach Hotel Group is actively looking for a Sales Coordinator who ensures the smooth operation of the sales department, acting as a vital link between the sales team and other departments. This position is responsible for managing sales orders, tracking sales performance, and providing administrative support to enhance the efficiency of the sales process. The ideal candidate will be providing prompt, courteous and efficient handling of all requests for group room block management, guest room reservations, changes and cancellations as well as information regarding the hotel. By effectively multitasking and prioritizing tasks, the Sales Coordinator will contribute to achieving sales targets and improving customer satisfaction. Ultimately, this role is essential for driving sales success and fostering a collaborative work environment.

Minimum Qualifications:

• High school diploma or equivalent; a degree in business or a related field is preferred.
• Proven experience in a sales support or coordination role, preferably within a fast-paced environment.
• Strong proficiency in Microsoft Office products, particularly Excel and PowerPoint.

Preferred Qualifications:

• Experience with sales accounting and order management systems.
• Familiarity with CRM software and sales analytics tools.
• Ability to work flexible hours to accommodate sales team needs.

Responsibilities:

• Coordinate and manage sales orders from initiation to completion, ensuring accuracy and timely processing.
• Assist the sales team in preparing sales presentations, reports, and documentation as needed.
• Maintain and update customer databases and sales records, ensuring all information is current and accurate.
• Facilitate communication between the sales department and other departments, such as marketing and finance.
• Support the sales team in scheduling appointments, managing calendars, and organizing travel arrangements.

Skills:

The required skills for this role, such as multitasking abilities and proficiency in Microsoft Office products, are essential for managing the diverse tasks that arise daily. The Sales Coordinator will utilize their organizational skills to prioritize sales orders and ensure that all documentation is processed efficiently. Strong communication skills will be vital for liaising with team members and other departments, fostering a collaborative atmosphere. Additionally, experience in outside sales will enhance the candidate's understanding of the sales process, allowing them to provide better support to the sales team. Preferred skills, such as familiarity with sales accounting, will further enable the Sales Coordinator to contribute to financial accuracy and reporting.