What are the responsibilities and job description for the Rental Tech - Winter 26/27 position at Grand America Hotels & Resorts?
As a Rental Technician you will provide excellent guest service by fitting and preparing ski and snowboard equipment while ensuring guests have a safe, comfortable, and enjoyable experience on the mountain. Use strong knowledge of skiing and snowboarding to recommend appropriate equipment and provide helpful guidance to guests. Maintain equipment and inventory, follow safety and cash-handling procedures, and contribute to a positive, professional mountain environment.
WHAT WILL YOU BE DOING?
- Fit boots, skis, snowboards and/or poles to meet the unique needs of each guest
- Remain current on new industry products and trends while demonstrating knowledge of products
- Provide knowledgeable recommendations based on guest ability and experience
- Maintain accurate inventory of rental fleet
- Assist with tracking equipment and inventory regularly
- Demonstrate proper knowledge of company cash handling policies and procedures
- Maintain strong customer service and clear communication in a fast-paced environment
- Perform other duties as assigned
WHAT DO YOU NEED TO BE ABLE TO DO THE JOB?
- Strong customer service and clear communication skills
- Ability to stand, bend, and lift equipment for extended periods
WHAT WILL MAKE YOU STAND OUT?
- Cash handling experience
- Knowledge of current industry products and trends
- Advanced ski/snowboard level