Massage Therapist

At AquaVie Fitness & Wellness Club, we believe wellness starts with helping people feel their best. As a Massage Therapist, you will play an essential role in creating personalized wellness experiences for our members and guests through professional massage therapy and body treatments in a luxury spa environment.

We are looking for a passionate and skilled Massage Therapist who is dedicated to delivering exceptional service, creating a comfortable and relaxing experience, and providing treatments that support each guest’s individual wellness goals.

What Your Day-to-Day Looks Like:

Every service is an opportunity to make a meaningful impact on a guest’s wellness journey. Your responsibilities will include:

• Providing professional massage therapy and body treatments in accordance with AquaVie Spa protocols and California Massage Therapy Council (CAMTC) requirements
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  Greeting guests promptly, ensuring a welcoming experience, and performing treatments within the appropriate service time allotted
  • Preparing treatment rooms according to spa standards, including cleaning, sanitizing, restocking, and completing assigned side work duties
  • Performing massage and body treatments using safe, professional techniques while ensuring guest comfort, proper draping, and discretion at all times
  • Maintaining thorough knowledge of all spa treatments, including indications, contraindications, and treatment protocols
  • Educating guests on spa services, wellness offerings, and recommended retail products for continued home care
  • Properly caring for equipment, maintaining treatment areas, and reporting any maintenance concerns promptly
  • Following product usage guidelines and treatment protocols to support quality service and cost control
  • Maintaining a professional appearance and demeanor in alignment with AquaVie grooming standards
  • Maintaining knowledge of professional products, ingredients, and contraindications
  • Attending required team meetings, trainings, and ongoing education opportunities
  • Following safety procedures, participating in safety programs, and completing injury reporting requirements as needed
  • Communicating any guest or team member concerns to management in a timely and professional manner
  • Handling guest concerns with professionalism, courtesy, and a solutions-focused approach
  • Supporting overall spa operations and assisting with additional duties as requested by management
  • Maintaining schedule flexibility to support the variable demand for massage services

What We’re Looking For:

• Current certification through the California Massage Therapy Council (CAMTC) required
  • Thorough knowledge of various massage modalities and body treatments
  • Ability to provide personalized wellness experiences based on guest needs
  • Strong communication skills and a guest-focused mindset
  • Ability to maintain discretion and confidentiality of guest and hotel information
  • Ability to remain calm and professional under pressure
  • Ability to work independently while contributing to a collaborative team environment
  • Friendly, professional, and service-oriented approach
  • Basic computer knowledge

What You Bring to the Team:

• A passion for wellness and helping others feel their best
• Commitment to delivering exceptional service and creating memorable guest experiences
• Strong attention to detail and dedication to maintaining AquaVie Spa standards
• Ability to build trust and comfort with guests through professionalism and care
• Positive attitude and willingness to support the overall spa team

Benefits & Perks:

• Medical, Dental, Vision, and Voluntary Benefits
• 401(k) Retirement Plan
• Wellness and Employee Assistance Program
• PerkSpot Employee Discount Program
• Hotel Stay Discounts
• Employee Meals
• AquaVie Fitness & Spa Membership Discount
• Training and Career Growth Opportunities
• Discounts at Grand America Hotels & Resorts properties
• Convenient access to trolley station and downtown bus routes

Our Culture:

At AquaVie, we believe wellness starts with how we care for our guests and each other. We are committed to creating an environment where teamwork, respect, and service excellence are at the heart of everything we do.

If you take pride in cleanliness, enjoy working in a wellness-focused environment, and want to be part of a team dedicated to elevating guest experience, we would love to meet you.

Physical Requirements

• Frequent or occasional reaching, bending, pushing, pulling, twisting, lifting, and climbing
• Ability to stand and walk for extended periods of time
• Frequent use of hands for grasping, turning, and finger dexterity
• Ability to lift and carry up to 10 pounds frequently and up to 25 pounds occasionally
• Ability to view small print and observe details clearly
• Ability to communicate effectively with guests and team members
• Ability to hear and respond to alarms, emergency equipment, telephone calls, and communication devices

Additional Information:

This is a part-time, non-exempt position. Weekend availability is required. A flexible schedule is necessary based on business needs, including availability to accommodate changing massage service demands.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to describe the general nature and level of work being performed. Duties, responsibilities, and activities may change at any time based on business needs.