Lift Ops Supervisor

What you'll be doing:

•  Carries out supervisory responsibilities in accordance with Snowbasin’s policies and applicable laws.
•  Supervise and guide fellow supervisors, leads, lift operators and ticket checkers with their daily duties.
•  Verify and inspect daily procedural standards
•  Train and orient supervisors, leads, lift operators and ticket checkers to their positions and department.
•  Appraise and discipline operators and ticket checkers on performance.
•  Build daily schedule.
•  Attend daily morning meetings and end of day reports
•  Check employees in during morning meeting and check out at end of day.
•  Provide employees with regular performance feedback and mid-season reviews.
•  Prepare lifts for the opening and closing of each season.
•  Repair, fix and maintain all parts of the lift shacks, tools and ramps
•  Responsible for proper investigation and handling of lift-related skier/employee accidents and incidents.
•  Address guest complaints, concerns and resolve problems.
•  Promote team and guest safety
•  Always provide exemplary teamwork and leadership
• Provide excellent guest service with a see ahead mentality

What you need to do the job: 

• Must have at least a high school diploma or a General Education Certificate (GED).
• Must be able to read, write and speak English.
• Must have 2 plus years of supervisory experience.
• Must have handyperson skills; including but not limited to carpentry, painting and general building maintenance skills
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of guests or employees.
• Must have advanced ski/snowboard skills.
• Must be available to work weekends, holidays, and nights when needed.
• While performing the duties of this job, the employee is regularly required to stand for long periods of time.
• The employee must frequently climb, balance, stoop, kneel, crouch, crawl, shovel, rake, or ice chip.
• The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
• While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; outside weather conditions; extreme cold. The noise level in the work environment is usually loud
• Ability to fill any operational role in lift operations or ticket checking.
• Must have ability to pay attention to detail