What are the responsibilities and job description for the Student Accounts & Billing Specialist position at Grambling State University?
About this Job
POSITION TITLE:
Student Accounts & Billing Specialist
APPOINTMENT:
Appointed by the Chancellor of the College upon recommendation of the Vice Chancellor of Finance and Administration.
ORGANIZATIONAL RELATIONSHIP:
The Student Accounts & Billing Specialist reports directly to Bursar.
JOB SUMMARY:
Under the supervision of the Bursar, the Student Accounts & Billing Specialist performs a variety of accounting, billing, and administrative functions related to student accounts receivable. The position is responsible for processing student billing transactions, maintaining third-party and dual enrollment accounts, applying approved exemptions and waivers, serve as a backup for processes approved student refunds and ensuring accurate account records. The employee responds to student and general Bursar's Office inquiries, provides timely follow-up, and assists in ensuring the effective daily operation of the Bursar's Office.
Minimum Qualifications
Qualifications
Required
- Associate degree
- Substitution of minimum of three (3) years of experience with accounting or financial systems
Preferred
- Bachelor’s degree with 3 years of experience in accounting or financial systems
- Experience with student billing, invoicing, and account analysis
Job Duties and Other Information
Key Responsibilities
- Process and maintain dual enrollment contracts and related student billing documentation.
- Apply and maintain third-party billing agreements and sponsorship contracts.
- Process approved tuition exemptions, waivers, and other student account adjustments.
- Review student accounts for accuracy of charges, credits, and applicable fees.
- Assist with accounts receivable reporting and reconciliation activities.
- Assist with student billing, account statements, and account inquiries.
- Research and resolve student account discrepancies and billing concerns.
- Coordinate with Financial Aid, Admissions, Registration, and other departments regarding student account matters.
- Monitor and respond to Bursar's Office emails concerning billing, contracts, exemptions, waivers, and student accounts.
- Identify and review student credit balances for refund processing.
- Process approved student refunds in accordance with institutional policies and procedures.
- Respond to student, parent, and employee inquiries in a professional and timely manner.
- Maintain accurate student account records and supporting documentation for audit and compliance purposes.
- Assist with semester billing activities and registration-related account processes.
- Provide general administrative support to the Bursar as needed.
- Perform other duties as assigned.
About RPCC:
River Parishes Community College is an open admission institution that partners with the communities and businesses of the river parishes region of Louisiana to provide workforce training, certificates, diplomas, and Associate Degrees.
Please visit our website for more information: www.rpcc.edu.
River Parishes Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees. River Parishes Community College also operates in compliance with Title VI of the Civil Rights Act of 1964, Title IX, of the 1962 Educational Amendments, and Section 504 of the Rehabilitation Act of 1973. The College does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, or veteran status. The Title IX and Section 504 Coordinator, Shalither S. Cushenberry, has been chosen to respond to student-related issues concerning the nondiscrimination policy at titleIX@rpcc.edu or 225-743-8526. Faculty and staff are encouraged to contact Brian J. Vermeire in the Office of Human Resources at hr@rpcc.edu or 225-743-8539. At RPCC, the lack of English language skills will not be a barrier to admission and participation in Career and Technical classes and activities in our institution. The College is also in compliance with the Family Rights and Privacy Act of 1974 (P.L. 93-380) as amended by the (P.L. 95-568).