Sr. Account Manager

Work Location Type: Hybrid

Req Number 326047

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

Compensation

The anticipated base pay compensation range for this position is $66,500.00 to $110,800.00.

Rewards And Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.
  
  

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

About Grainger

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com. 

Position Details

The Senior Account Manager is an outside sales role who will report to the District Sales Manager. You will manage an account portfolio of some of the largest, most complex customers. The Sr. AM develops sales plans that position Grainger's value proposition to the assigned customers that create profitable sales growth within designated customer base in N.E. Indiana and S.E. Mihcigan. The Senior Account Manager will also use the Sales Management System (SMS) to understand customer needs and present cost-effective programs and solutions to increase customer spend and loyalty.

You Will

• Maximize revenue for designated account package by growing sales within existing accounts, expanding customer contacts, developing new opportunities at a level consistent with or exceeding company expectations.
• Understand customer needs and remain alert and responsive to changing customer needs.
• Demonstrate knowledge of market data and access to resources to quickly respond to new developments in the customer’s business.
• Demonstrate focus on actions and tactics to produce positive sales results.
• Demonstrate appropriate knowledge of the customers’ products and services to create business strategies to increase revenue.
• Understand Grainger’s Value Proposition and to customers, providing solutions to grow profitable sales.
• Establish customer and market priorities to build a strategic course of action to accomplish sales goals.
• Develop and implement account reach strategies to include regular business reviews for key customers to maximize sales.
• Observe company sales and pricing guidelines to include all healthcare compliance standards.
• Leverage all resources and technical support available.
• Document and understand impact of customer-focused activities to increase productivity and sales within assigned customers.
• Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions.
• Process discipline, ability to align planning objectives with a pipeline development process to grow market revenue.
• Responsible for generating positive sales growth within specific assigned customers with an average of 10 current accounts and between $5 to $10M dollars annually.
  
  

You Have

• Bachelor's Degree or equivalent experience
• 3 years of progressive experience and diversified knowledge of products
• You could wear personal protective equipment (i.e. protective footwear, safety eyewear, etc.).
• Consistent with Grainger's Sales Mgt process, travel is required to each customer within aligned market at least once per month, or more frequently where needed.
• A valid driver's license
  
  

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.