Director, Ecommerce Strategy LatAm

Grainger is a leading broad line distributor with operations primarily in North America, Japan, and the United Kingdom. We achieve our purpose, We Keep the World Working®, by serving more than 4.5 million customers with a wide range of products that keep their operations running and their people safe. Grainger also delivers services and solutions, such as technical support and inventory management, to save customers time and money.

We're looking for passionate people who can move our company forward. We have a welcoming workplace where you can build a career for yourself while fulfilling our purpose to keep the world working. We embrace new ways of thinking and recognize everyone is an individual. Find your way with Grainger today.

Responsible for the overall product strategy and execution for the digital channels (websites) from conception to launch through collaborating with senior management within executive, brand, IT marketing, sales, and service teams and guiding the product management teams including product owners.

Lead and develop eCommerce strategy, sales capabilities, and support eCommerce applications across LATAM and Specialty Business; help accelerate double-digit growth of businesses. eCommerce Responsibility growth of 600M portfolio. Identify and implement digital initiatives that capture market share and increase customer satisfaction.

You will report to the Group VP.

• Understands and drive the strategic and tactical direction of LATAM and Specialty Business units
• Work closely with executive team members and department leaders, manage competitive industry analysis, and identify areas for differentiation
• In collaboration with IT, determines eCommerce project scope and provides guidance to identify business requirements. Directs customer and relevant in-house research, project goals and schedules.
• Build and execute on strategy working closely with IT on enhancement roadmaps, digital channel programs, and product planning programs • Must partner with the leaders of LATAM & Specialty businesses to develop, update and/or build comprehensive multi-year strategy plans and develop the annual operating plans.
• Manages material financial resources in the application of those resources, including alignment of Grainger corporate resources • Build product leadership strategies for the brand that support the brand vision. Keeps abreast of important consumer and industry trends that impact the business.
• Leads the development and execution of the strategy and annual operating plans of GMEX, Puerto Rico, Global Export, E&R, and Imperial.
• Establishes and maintains effective internal business partnerships & vendor relationships
• Works with leadership teams to develop and align KPIs for tracking key strategic priorities

• 10 years eCommerce Product Management leadership experience
• 7 years of IT systems business product management, development
• Proven success in scaling and leading eCommerce initiatives
• Ability to work as an effective leader at all levels and ability to develop working relationships
• Demonstrated success defining and launching excellent products
• Strong project management skills coupled with high attention to detail and superior multi-tasking abilities
• Exceptional communication skills, strong business judgment, and a high level of initiative & creativity
• Strong financial acumen
• Bachelor's degree in technical or related field (advanced degree in business management or technology a plus)

With benefits starting day one, Grainger is committed to your safety, health, and wellbeing. Our programs provide choice and flexibility to meet our team members' individual needs. Check out some of the rewards available to you at Grainger

• Medical, dental, vision, and life insurance plans
• Generous paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
• A comprehensive set of emotional, financial, physical, and social wellbeing programs

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.