What are the responsibilities and job description for the Inside Sales/Customer Service position at Grain & Protein Technologies?
Build a career where customer relationships, sales support, and operational excellence come together. Grain & Protein Technologies (GPT), CCAT division, is seeking an Inside Sales Representative / Customer Service Representative who is passionate about delivering exceptional customer experiences while supporting business growth.
In this role, you will serve as a key point of contact for customers, supporting inquiries, quotations, order processing, and account management activities. Working closely with customers and internal teams, you will help ensure orders are processed accurately, customer needs are met, and opportunities for growth are identified. This position offers the opportunity to develop strong customer relationships while building valuable experience across sales, operations, and customer service functions.
You'll play an important role in supporting our customers, sales team, and overall business success through proactive communication, attention to detail, and a commitment to outstanding service.
You'll enjoy this role if you:
- Enjoy building strong relationships and being a trusted resource for customers
- Like solving problems and helping customers find the best solutions for their needs
- Take pride in providing responsive, professional service and support
- Enjoy balancing customer interaction with administrative and order management responsibilities
- Are highly organized and able to manage multiple priorities in a fast-paced environment
- Like working cross-functionally with sales, production, engineering, shipping, and accounting teams
- Enjoy supporting sales growth through customer engagement and quotation follow-up
- Have strong attention to detail and enjoy ensuring accuracy in customer orders and communications
- Are comfortable learning technical products and translating information into customer-friendly solutions
- Want to grow your career within a collaborative, customer-focused organization
Join us as we bring agriculture into the future and apply now!
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Grain & Protein Technologies is a leading global designer, manufacturer, and marketer of reliable, durable, and innovative equipment solutions for grain, seed, poultry, egg, and swine production. Generating $1.1 billion in annual revenue, the Company serves farmers and agribusiness managers in over 100 countries and currently operates 19 manufacturing facilities across 5 continents, employing more than 4,000 people.
The Company goes to market with its strong portfolio of industry leading brands – GSI, Cumberland, AP, Tecno, Cimbria, Aerotech, Reventa, and Euroemme. With its Company Purpose of “Feeding the World Better”, Grain & Protein Technologies emphasizes advancing smart technologies and offering innovative technical solutions to make farmers and agribusiness managers more productive and profitable in a sustainable way.
Grain & Protein Technologies is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Pay: $40,000.00 - $75,000.00 per year
Benefits:
- 401(k) 6% Match
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Ability to Commute:
- Lansing, MI 48917 (Required)
Work Location: In person
Salary : $40,000 - $75,000