What are the responsibilities and job description for the INSIDE SALES REPRESENTATIVE position at Grain Processing Corporation?
Are you a relationship-builder who thrives in a fast-paced sales environment? Grain Processing Corporation, a KENT WORLDWIDE™ company, is seeking an on-site Inside Sales Representative to help drive growth within our Industrial Starch Sales team. In this role, you'll play a key part in expanding business across the paper, corrugated, and industrial markets by partnering with customers to understand their needs, identify new opportunities, and deliver value-driven solutions. This position combines account management, business development, market analysis, and cross-functional collaboration to drive customer success and business results. If you're a proactive, results-driven professional who enjoys building relationships, solving challenges, and making a meaningful impact, we'd love to have you join our team.
- This role is designed and intended to be performed in Muscatine, Iowa
PRIMARY DUTIES & RESPONSIBILITIES
- Responsible for the marketing and sale of products assigned as Industrial Sales Products.
- Report on customer activities, including shipping, and on order volumes, sales forecasts, and logistical items.
- Report on competitive activity, such as pricing, new products, policy, or quality.
- Maintain up-to-date sales records in Microsoft Dynamics CRM and publishes reporting on contracted volume compliance.
- Conducts market surveys, reporting, and other special assignments.
- Initiate and maintain personal, phone, and written contracts with customers.
- Cultivate accounts by maintaining close business relationships with Procurement, Product Development, Production, and other partners who influence purchasing decisions.
- Identify key accounts, both current and potential, in territory, and develop strategy to build and maintain business at these accounts.
- Oversee internet inquiries and delegate as necessary.
- Oversee new customer setup process for all industrial accounts.
- Act as pricing liaison between sales and customer service.
- Perform other duties as assigned.
EDUCATION, QUALITIFICATIONS, &/OR SKILLS NEEDED
- Bachelor’s degree in a relative field of study is preferred.
- Minimum two years of technical or specialty sales experience preferred.
- Experience with wet milling or related starch industry desired.
- Demonstrates strong market insight and strategic alignment with long-term business goals.
- Exercises sound judgment, ethical decision-making, and personal integrity.
- Communicates confidently and effectively across written and verbal channels.
- Operates independently while fostering collaboration and team-oriented results.
- Proactive in identifying solutions, developing sales strategies, and engaging key stakeholders.
TRAVEL & WORK ENVIRONMENT
- Minimal travel is required (<10%) for trainings, company events, customer on-site visits, etc.
- Primarily an office environment with occasional visits to plant facilities where required safety policies and PPE requirements must be followed.