Demo

Case Planner - Family Support

Graham Windham and Careers
Bronx, NY Full Time
POSTED ON 3/17/2026
AVAILABLE BEFORE 5/17/2026

Position Title: Case Planner


Position Type
: Full-Time, Hourly, Non-Exempt


Schedule:
Monday through Friday


Department/Program
: FSEP/Family Support Bronx


Direct Supervisor
: Program Supervisor


Direct Reports (if any):
N/A


About Graham Windham

In full partnership with families and communities, Graham Windham strives to make a life-altering difference with children, youth, and families who are overcoming some of life’s most difficult challenges and obstacles, by helping to build a strong foundation for life: a safe, loving, permanent family and the opportunity and preparation to thrive in school and in the world. With over 500 full-time employees serving children and families in multiple programs throughout the Bronx, Brooklyn and Harlem, Graham Windham provides an exciting and enriching work experience.

About the Program

Our child welfare focused “Prevention Programs” are located in three of New York City’s highest risk communities, central Brooklyn, the Bronx (Hunts Point and Tremont), and Harlem. These programs help families care safely for their children while addressing underlying conditions that can lead to child abuse or neglect, such as parental depression, family stress, substance use or domestic violence. Using Solution-Based Casework, we actively work with parents to help them develop a more active, consistent and productive role in their child’s educational and social development; we encourage families to build connections to positive supports in their community who will help them sustain their progress.

About the Position

The Case Planner in our Preventive programs provides assessment, engagement, case management and other support services which help ensure that children have strong families to grow up in and have the preparation and opportunity to succeed in school and life. Learn more about what it is like to be a Case Planner at Graham Windham by watching our Realistic Job Previews at http://www.graham-windham.org/careers/employee-videos/.

Duties and Responsibilities

  • Creates, in partnership with families, service plans which address safety, behavioral, educational, and psychological and permanency needs.
  • Monitors safety, well-being and progress against other critical outcomes by facilitating regular casework contacts in the home and by documenting the same in progress notes and other case documentation.
  • Collaborates with internal and external service providers and other stakeholders through clear and timely verbal and written communication.
  • Participates actively in Family Court Hearings, Family Team Conferences and other meetings to advance permanency for children and families.
  • Other duties as assigned by Supervisor.

Salary & Compensation:

  • Salary: $54,392 to $55,800.00/annually Potential to Earn Performance Based Merit Award for Eligible Staff Comprehensive Benefits Professional Development Opportunities.
  • FLSA Status: Non-exempt, position is eligible for overtime.
  • Benefits Eligibility: Graham Windham offers eligible employees a comprehensive benefit package including medical, dental & vision coverage, paid time off, holiday pay, retirement savings plans (defined contribution pension and 403 (b) thrift), and much more… https://www.graham-windham.org/careers/about-our-benefits/

EEO Statement

The Equal Employment Opportunity Policy of Graham Windham (GW) is to provide a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. GW hires and promotes individuals solely based on their qualifications for the job to be filled.

Graham Windham believes that associates should be provided with a working environment which enables each associate to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability.

We expect and require the cooperation of all associates in maintaining a discrimination and harassment-free atmosphere.

Qualifications

  • Requires BSW or BA degree in Social Work, Sociology, Psychology, or related field
  • Bilingual in Spanish required
  • Must be able to travel within NYC Metropolitan area
  • Ability to drive Must have excellent verbal and written communication skills, time management and organizational skills
  • Computer literate in MS Office and NYS Connections
  • Ability to work with diverse populations.

Salary : $54,392 - $55,800

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Case Planner - Family Support?

Sign up to receive alerts about other jobs on the Case Planner - Family Support career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$39,404 - $51,519
Income Estimation: 
$44,199 - $55,861
Income Estimation: 
$61,013 - $81,239
Income Estimation: 
$33,598 - $61,119
Income Estimation: 
$65,352 - $83,351
Income Estimation: 
$73,522 - $95,253
Income Estimation: 
$70,882 - $94,516
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Case Planner - Family Support jobs in the Bronx, NY area that may be a better fit.

  • SCO Family of Services Brooklyn, NY
  • Serving the Neighborhoods of East New York/Starrett City & Crowns Heights South/Prospect Lefferts Gardens The Case Planner is responsible for supportive co... more
  • 5 Days Ago

  • Forestdale, Inc. York, NY
  • Background Forestdale is a NYC child welfare agency working to prevent child abuse/neglect through parenting, prevention, and foster care services, focusin... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!