Intake Coordinator

Job Title 

Location

Additional Location(s)

Employee Type

Working Hours Per Week

Job Description

Compensation: $ $23.00

The base compensation range for this role is fixed, with a maximum cap of $23.00. We want to be transparent about this as we continue discussions.

Monday-Friday, 8AM-5PM

Medical Benefits: Health, Vision, & Dental

Retirement: 401K & Pension w/ 4% employer contribution

PTO: 15 Days

Graham Healthcare Group is hiring an Intake Coordinator - Weekends Coverage - to join our dynamic team The Intake Coordinator - Weekends Coverage will interface with the Agency's referral sources and is responsible for receiving the referrals and understanding of all the clinical and service needs of the Agency's patients. The Intake Coordinator position works with other members of the Intake team to ensure optimal patient care and timely service by our clinical staff. This position will be in our Warrendale, PA office location.

Intake Coordinator Job Responsibilities:

• Responsible for processing agency home health referrals in an accurate, timely manner, including accurately completing data input and client information as listed on referral

• Will complete basic diagnosis coding per referral information.
   Coordinate care for homecare patients using the Welcome Call Script.
  Ability to determine referrals that need clinical documentation from Clinical Intake/RN

• Work in collaboration with all members of the pod to ensure timely Starts of Care and Resumption of Care for all patients.

• Report all non-admit patients to Assistant Clinical Manager

• Serve as the liaison between company and patient/caregivers.

• Track and follow up with all patients who are pending start of care.

• Track and follow up with all patients who are currently in hospitals or facilities.

• Coordinate with Liaisons/Sales Team on all patient refusals for care

• Understand and can effectively explain all programs offered the company.

• Attach and Scan referral packet and other patient documents

• Email Clinical Field Staff Supervisor requests received for lab data collection and processing, current patient orders received via fax, Ecin

• Email Clinical Intake when orders received via fax, Ecin for pending patients

•  Interact with referral sources and sales team regarding new referrals.

Intake Coordinator Qualifications/Requirements:

• Associates Degree Preferred.

• Proficient in Microsoft Office suite, CRM software, Home Care Home Base software

• At least one (1) year of experience in home health preferred.

• At least one (1) year of experience in a customer service capacity.

About Graham Healthcare Group:

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay:  With opportunity for advancement 

• Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 

• Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 

• Generous PTO Packages.

• Retirement:  Save for your future with our company offered 401k plan and pension.

• Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 

Benefits may vary based on your employment status.

NOTICE:

• Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

Salary : $23