What are the responsibilities and job description for the Residential Sales / Service Technician position at Gragg Electrical Services, LLC?
Company Name: Gragg Electrical Services
Position: Residential Service / Sales Technician
Pay Range: Path To $110K A Year!
Compensation Breakdown:
- Hourly Rate: $31–$41, based on experience
- Annual Range: $70,000–$110,000 with performance pay
- Performance Bonuses: Performance pay for hitting KPI's. Based on % of sales over baseline. Could easily be $20k over hourly.
Location: East Canton, OH
Schedule:
- Full-Time
- 8 hour shift, 10 hour shift
- Monday to Friday
- On Call Rotation
- Day Shift
- Over Time
- Weekend Availability
Benefits:
- Health Insurance
- Optional Dental Insurance
- Paid Time Off & Paid Holidays
- Company Vehicle
- IRA Retirement Plan
- Continued Education & Career Growth Opportunities
- Company Events & Outings
- Monthly Team Breakfast
- Company Swag & Apparel
- Supportive, Family-Oriented Work Culture
Requirements:
- 4 years of electrical trade experience required.
- 2-year degree in electrical technology or related field preferred.
- Knowledge of NEC codes, arc flash, and electrical safety standards.
- Strong communication skills and professional interaction with customers, vendors, and subcontractors.
- Ability to perform physical field work, including climbing, kneeling, and prolonged standing.
- Computer proficiency and strong attention to detail preferred.
- Commercial and residential troubleshooting experience required.
- Flexible schedule availability as needed.
- Low-voltage experience (voice, data, fire alarm, etc.) is a plus.
- Self-motivated team player willing to take initiative and handle any task needed.
- Clean driving record and high personal integrity required.
- Must pass pre-employment and ongoing drug/alcohol screenings.
Position Summary:
This is more than a service electrician role — it’s an opportunity to grow with a family-owned company that values craftsmanship, customer relationships, and personal growth. As a Residential Service / Sales Technician at Gragg Electrical Services, you’ll troubleshoot, educate customers, and deliver trusted solutions while earning a path to $110K annually in a team-first environment.
The ideal candidate is motivated, detail-oriented, and relationship-driven, thriving in a culture built around integrity, communication, and elevated standards. You take pride in solving problems, connecting with homeowners, and growing with a company that truly invests in its people.
Core Responsibilities:
- Diagnose, troubleshoot, and repair residential and light commercial electrical systems with precision and efficiency.
- Communicate electrical solutions clearly to homeowners while building trust and delivering a high-level customer experience.
- Perform service upgrades, panel replacements, lighting installations, generators, and electrical safety inspections.
- Maintain accurate job documentation, estimates, and service records using company technology and systems.
- Collaborate with the team to uphold company standards, complete projects safely, and contribute to a positive work culture.
Job Type: Full-time
Pay: Up to $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $70,000 - $110,000