Lead Mental Health Tech

Lead Mental Health Technician

Under general supervision, manages Mental Health Technicians (MHTs) to enable them to provide well-rounded, quality services to individuals utilizing evidence-based best practices. Ensures that MHTs provide for the health, safety, welfare and progress of individuals. Guide MHTs in using effective interactions designed to improve well-being, promote progress toward goals, increase independence, and improve overall quality of life. Observe and provide meaningful feedback to MHTs to maintain or improve performance to achieve desired results established by the multi-disciplinary and management teams. Collaborate with the Clinical and Medical staff to provide the necessary development of MHTs and to support the goals of the program and organization. Ensure that staffing is adequate; Reports to Operations Administrator.

Essential Job Functions:

1. Health, Safety and Wellness of Clients 

• Ensures medications are delivered accurately and on time. 

• Provides for the well-being and safety of clients. 

• Supports client health and hygiene. 

• Utilizes infection control procedures. 

• Reports serious incidents, participates in reviews and implements follow-up measures, as applicable. 

1. Individual Plan Implementation 

• Knows the SNAP (strengths, needs, abilities and preferences), goals/objectives/outcomes and treatment strategies from the current Plans (Treatment Plan, IEP, ISP) of assigned clients. 

• Promotes clients’ achievement of behavioral goals by implementing the behavior strategies and teaching alternative behaviors, as indicated in the Treatment Plan/IEP/ISP. 

• Actively instructs assigned clients so they can achieve education/residential goals and objectives or ID Waiver outcomes.   

• Collects and documents behavioral and instructional data, accurately and reliably. 

• Documents services delivered accurately and in a timely manner. 

• Maintains a high level of engagement with and monitoring of clients.  Implements planned activities throughout the workday.  

1. Provides a Supportive and Solution–Focused Environment 

• Builds trusting, respectful relationships with clients and helps clients do the same. 

• Demonstrates knowledge about the symptoms and supports associated with diagnoses of assigned clients and a trauma-informed care approach. 

• Manages behavioral crisis safely. 

• Collaborates with the Treatment Team to provide continuity of support and care, by communicating and contributing to team discussions and decisions. 

• Exhibits exemplary customer service with guardians, agency personnel and visitors. 

1. Site Management – Housekeeping, Nutrition, Transportation, Finances 

• Ensures a safe residence / classroom environment.  

• Assures a clean and organized residence/classroom. 

• Promotes good nutrition and, in group homes, assists with meal preparation. 

• Provides transportation / community mobility. 

• Assists with purchases and is accountable for program and client money, as applicable. 

1. Teamwork and commitment to the mission, values and vision of Grafton 

• Demonstrates knowledge of organization. 

• Demonstrates the core values of personal integrity and accountability.  

• Performs other duties, as assigned.  

Minimum Qualifications:

• Must be at least 19 years of age
• Education Requirements:
  • High School Diploma and six months of direct care experience with children and/or adolescents or
  • Associates degree and three months of direct care experience with children and/or adolescents or
  • Bachelors degree in Human Service field
• Valid driver's license with an acceptable driving record.
• Demonstrates moderate computer skills - how to log-in, how to navigate the web for information, how to start and save document in Microsoft, and has basic keyboarding skills.