What are the responsibilities and job description for the Medical Receptionist position at Grafton Dermatology & Cosmetic Surgery?
Grafton Dermatology and Cosmetic Surgery is seeking a full-time Medical Office Receptionist willing to travel to our Houma, Thibodaux, Morgan City, and Raceland office locations. Our Medical Receptionists act as a liaison between the physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical care.
Core Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner.
- Set up new patients and update current patient information in the EMR system.
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relays messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
What are we looking for?
- Excellent verbal and written communication
- Ability to maintain patient confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
Job Type: Full-time
Pay: $10.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Free flu shots
- Free parking
- Health insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Parental leave
Experience:
- Medical receptionist: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Insurance verification: 1 year (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
Salary : $10 - $20