Lead Service Technician

About Us:

Grady Management, Inc. has been a trusted leader in property management since 1965, proudly serving Maryland and Virginia with a diverse portfolio of communities. Guided by our motto—Exceptional People, Exceptional Communities—we are dedicated to delivering outstanding customer service. Our success is driven by a passionate team committed to fostering vibrant communities that residents are proud to call home.

Job Summary:

We are seeking an experienced and dynamic Lead Service Technician to join our team at Hunt Club Apartments in Cockeysville, MD. The ideal candidate will be responsible for overseeing all aspects of maintenance operations. This includes leading the maintenance department, ensuring resident satisfaction, coordinating team schedules, and maintaining the physical condition of the property to the highest standards.

This position is currently eligible for quarterly nondiscretionary bonuses up to 10% of their salary, annually.

Your Responsibilities:

• Maintain clean, safe, and debris-free community grounds, including addressing weather-related issues.
• Perform proactive repairs and respond to resident maintenance requests.
• Conduct daily inspections and troubleshoot appliances or technical issues.
• Participate in maintenance projects and after-hours emergency work.
• Complete other duties as assigned or requested.

What you offer:

• Bilingual (English/Spanish) is a plus.
• Valid driver’s license and reliable transportation required for daily onsite use.
• Minimum of 18 months experience in apartment maintenance.
• Experience with plumbing strongly preferred.
• CFC Type II or Universal Certification and heat pump experience preferred.
• Must be available for after-hours emergency maintenance calls, including nights and weekends.
• Basic computer skills required.

What we offer you:

• Comprehensive Health & Wellness Benefits – Enjoy high-quality health, vision, and dental coverage, plus company-paid Life Insurance and Long-Term Disability (LTD).
• 401(k) Retirement Savings – Secure your financial future with our 401(k) plan, which includes a competitive company match.
• Generous Time Off – Enjoy a combination of vacation, sick leave, and paid holidays to relax, recharge, and take care of what matters most.
• Career Development Opportunities – Grow with us through internal career opportunities and pathways for advancement.
• Training and Education Assistance - We are committed to your growth and development, offering educational support, including internal training programs and financial assistance through our Educational Assistance Policy.
• Referral Bonuses – Earn bonuses for referring great employees to our team.
• Industry Associations & Networking Opportunities – As a Grady Management team member, you’ll have access to an extensive network of industry associations and affiliations, such as MMHA, AOBA, PMA, IREM, and NVAA.
• Make a Difference – Give back through our Grady Gives Back program, supporting initiatives that positively impact the communities we serve.

Next steps:

Are you ready to make a difference and grow with a company that values its people and communities? Interested candidates are invited to submit their resume outlining their relevant experiences above. Grady Management, Inc. is an equal opportunity employer, and are proud of our commitment to diversity and creating an inclusive, equitable environment for all employees.

Job Type: Full-time

Pay: $30.00 - $34.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

License/Certification:

• CFC certification (Required)

Work Location: In person

Salary : $30 - $34