Demo

Success Coach

Graduation Alliance
Roswell, NM Full Time
POSTED ON 11/10/2025 CLOSED ON 12/31/2025

What are the responsibilities and job description for the Success Coach position at Graduation Alliance?

Company Profile:

In partnership with educators, government agencies, and community leaders across the nation, Graduation Alliance provides versatile pathways to high school graduation for youth and adults, fosters college and career exploration, and connects job creators to skilled and ready workers. Since 2007, Graduation Alliance has worked with more than 650 state agencies, school districts, community colleges, and workforce boards around the country to recruit, re-enroll, educate, and mentor students. Graduation Alliance also operates The American Academy, an exemplary online high school that is fully accredited by the Northwest Accreditation Commission, a division of Cognia.

Our full-service diploma completion programs can be delivered in facility-based, blended, or fully online settings. These programs are supported with recruiting, transcript analysis, technology, coaching and mentoring, and robust support services.

We also develop and facilitate skill certification packages with tailored support to students of all ages. In coordination with local and national employers, we offer work experience, internship programs and job placement. And we partner with institutions to provide pathways to post-secondary education and career training, complete with preferential enrollment, dual credit opportunities, and early financial aid reviews.

In early 2021, Graduation Alliance became a Certified B Corporation. B Corporations use the power of their businesses to build a more inclusive and sustainable economy, and meet the highest verified standards of social and environmental performance, transparency, and accountability.

Graduation Alliance works for one common goal: creating opportunity through the power of education.

Job Description:

Graduation Alliance is looking for a Student Success Coach to join a team dedicated to helping at-risk high school seniors reach graduation day.Success Coaches work directly with students to implement interventions intended to increase student success. In addition to meeting with students in person, coaches will maintain support virtually via phone, email, text,and virtual meeting. Coaches are the primary point of contact for academic resources and will work with students to develop learning plans, complete credit recovery courses, encourage regular attendance, assist with study skills, and help students stay motivated.

Responsibilities:

Success Coaches mentor students proactively through the process of earning a high school diploma, including:

  • Conducting regular in-person meetups to provide:
  • social/emotional support and information around community resources.
  • accountability to completing credits needed for graduation
  • Understanding barriers to student success and implementing interventions to help students overcome those barriers and reach graduation.
  • Reviewing graduation requirements and creating learning plans for students
  • Reviewing post-graduation goals and helping students create a “high school and beyond” plan
  • Scheduling and coordinating student testing
  • Ensuring students have the tools, supplies, and support they need to maintain their goals.
  • Monitoring, tracking, and recording student communications and interactions
  • Maintaining open, safe, and regular communication with students, parents, and school staff.
  • Ensuring that processes and procedures comply with local, school district, and federal regulations as defined by senior management

Qualifications:

Required: In addition to residing in or near the regions of service listed and passing a New Mexico fingerprint based background check, eligible candidates must have:

  • Reliable transportation and the ability to travel between school locations for in-person work daily.
  • Speak Spanish or Navajo
  • Experience building relationships with at-risk students
  • Strong written and verbal communication skills
  • Critical thinking skills, good listening skills, and ability to problem solve Comfort with technology, social media, and learning management systems Well-developed emotional intelligence (ability to empathize/sympathize and motivate)
  • Strong organizational skills (including an ability to prioritize, multitask, and work independently)

Strongly Preferred:

  • An undergraduate degree in education or counseling
  • One year of successful educational counseling experience
  • Experience in high school teaching, tutoring, or mentoring
  • Experience managing a large caseload of 200-300 students with varying needs of support.

Both Stratus.hr and Graduation Alliance will extend equal employment and advancement opportunities to all qualified individuals regardless of their race, color, religion, creed, age (40 and over), sex, gender, sexual orientation, gender identity, pregnancy, disability, national origin, ethnic background, genetic information (including of a family member), past, current, or prospective military service, and/or citizenship, or any other classification protected by applicable local, state or federal law.

In compliance with the Drug-Free Workplace Act of 1988, Graduation Alliance and Stratus.hr have a longstanding commitment to providing a safe, quality-oriented and productive work environment.

Job Type: Part-time

Pay: $21.64 per hour

Expected hours: 15 – 25 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Flexible schedule
  • Paid time off
  • Professional development assistance

Education:

  • Bachelor's (Preferred)

Language:

  • Spanish or Navajo (Preferred)

Ability to Commute:

  • Roswell, NM 88201 (Required)

Work Location: In person

Salary : $22

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