What are the responsibilities and job description for the Accounts Receivable Specialist position at Gradian Thermal Solutions?
Gradian is an engineering-led, full-line thermal solutions partner serving data center and other mission-critical, commercial, and industrial markets. Headquartered in Maple Grove, MN, with additional facilities across North America, we design and manufacture liquid cooling systems, air handling equipment, heat rejection units, and modular, factory-assembled thermal management solutions.
Gradian was founded through the unification of four complementary, established brands: MAS HVAC, Daedex, DeepCoolAI, and EcoChillers. Together, we act as a single-source provider, deploying cooling technologies as scalable systems optimized for efficiency, spatial constraints, and overall performance. With a vertically integrated engineering and manufacturing model, we pair rapid design turnaround with precision fabrication, so customers can move faster on complex projects where reliability, timeline, and quality all matter.
Why work here
At Gradian, you'll work alongside others who get genuinely fired up by complex problems, see your work go from first sketch to job site in weeks, not years, and know that while we're developing the technologies critical for AI infrastructure to scale, our culture remains people-first by design.
It is core to our identity that we operate as one team — driving to win together, energizing others, and building lasting relationships that make the work fun and rewarding.
Position Summary
The Accounts Receivable Specialist is responsible for helping manage the company’s accounts receivable activities, including invoicing, payment processing, account reconciliation, collections, and customer account maintenance. This role ensures accurate and timely recording of customer transactions and supports healthy cash flow by resolving outstanding balances and discrepancies.
Key Responsibilities
- Prepare, issue, and distribute customer invoices accurately and on a timely basis.
- Post and apply customer payments to the appropriate accounts.
- Monitor accounts receivable aging and follow up on past-due balances.
- Communicate professionally with customers regarding invoices, payments, account balances, and billing questions.
- Research and resolve billing discrepancies, short payments, unapplied cash, and account issues.
- Reconcile customer accounts and the accounts receivable subledger to the general ledger.
- Process credit memos, refunds, adjustments, and account corrections in accordance with company policies.
- Maintain accurate customer account records and supporting documentation.
- Prepare regular accounts receivable aging reports and collection summaries.
- Assist with month-end and year-end closing activities.
- Support cash forecasting and other accounting reports as needed.
- Collaborate with Sales, Operations, and Accounting to resolve customer account issues.
- Maintain confidentiality of financial and customer information.
- Identify opportunities to improve billing, collections, and accounts receivable processes.
Qualifications
- High school diploma or equivalent required; associate or bachelor’s degree in accounting, finance, or a related field preferred.
- 2 years of accounts receivable, billing, or general accounting experience preferred.
- Strong understanding of accounts receivable principles and accounting practices.
- Strong attention to detail and accuracy.
- Excellent organizational and time-management skills.
- Strong written and verbal communication skills.
- Ability to handle confidential financial information professionally.
- Ability to prioritize multiple deadlines and work independently.
Preferred Skills
- Experience with high-volume invoicing and payment processing for a global organization.
- Experience with collections and customer account reconciliation.
- Familiarity with ERP/accounting systems such as NetSuite, SAP, Oracle, QuickBooks, or similar platforms.
- Intermediate Excel skills, including sorting, filtering, formulas, and pivot tables.
- Experience supporting month-end close activities.
Benefits:
- Medical, vision, and dental plans
- Short-term and long-term disability insurance
- Group term life insurance coverage
- HSA, FSA, and Dependent Care plans available
- 8 paid holidays, 4 floating holidays, and generous PTO policy
- 401k matching
- Company paid events
- Annual safety shoe allowance
- Education assistance program
EEO Statement:
Gradian Thermal Solutions is committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, political affiliation, or any other legally protected status.
Employment decisions at Gradian are based on merit, qualifications, and business needs. We prohibit discrimination and harassment of any kind and actively promote a culture of fairness, equity, and opportunity.
We also provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances, in accordance with applicable laws.
Salary : $65,000 - $75,000