Receptionist

Job Overview:

The Receptionist serves as the first point of contact for visitors and employees at Gradex while helping ensure the office runs smoothly and efficiently. This position is responsible for managing the front desk, coordinating daily office needs, assisting with facility-related matters, and providing general administrative support.

As Gradex continues to grow, this role is an important part of maintaining an organized, welcoming, and professional office environment. The ideal candidate is dependable, organized, proactive, and comfortable handling a variety of responsibilities.

Key Responsibilities

Front Desk & Administrative Support

·       Greet and assist visitors, vendors, and employees in a friendly and professional manner.

·       Answer incoming phone calls and direct them to the appropriate person or department.

·       Receive, sort, and distribute incoming mail, deliveries, and packages.

·       Monitor the front entrance and assist visitors with building access.

·       Answer general employee questions or direct them to the appropriate contact.

·       Assist with general administrative tasks as needed.

Office & Facilities Coordination

·       Help coordinate routine building maintenance, repairs, and cleaning services.

·       Communicate with vendors and service providers regarding office and facility needs.

·       Submit, track, and follow up on maintenance requests to ensure they are addressed.

·       Monitor and maintain office supplies, breakroom items, snacks, and other common-area necessities.

·       Help keep shared office spaces organized, stocked, and welcoming.

·      Assist with office setups, workspace changes, and other building-related needs.

Human Resources & General Office Support

·       Maintain confidentiality when handling sensitive employee, company, and visitor information.

·       Assist with special projects and administrative tasks as assigned.

·       Support the planning and coordination of employee events, meetings, and company activities.

·       Provide general administrative support to other departments as needed.

Qualifications

·      2–3 years of experience in a receptionist, administrative, customer service or similar role preferred.

·      Strong organizational, communication, and problem-solving skills

·      Ability to multitask and prioritize responsibilities.

·      Dependable, professional, and proactive with a willingness to take initiative.

·      Proficiency in Microsoft Office (Outlook, Word, and Excel) and the ability to learn new systems.

·      Ability to handle confidential and sensitive information with discretion.

Physical Requirements

·       Ability to frequently lift, carry, and move items weighing up to 50 pounds, with or without reasonable accommodation.

·       Ability to perform the essential functions of the position, with or without reasonable accommodation.

Equal Employment Opportunity

Gradex, Inc. is an Equal Opportunity Employer committed to providing equal employment opportunities to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other status protected by applicable law. Gradex provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws