What are the responsibilities and job description for the Clinical Informatics Specialist position at GraceMed Health Clinic?
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13589329
Revised 11/17/2025 1
Job Description\
\
Job Title: Clinical Informatics Specialist\
\
Classification: Non-Exempt, Full-time\
\
Reporting Relationship: Reports to the Chief Information Officer\
\
Supervision Responsibilities: No\
\
\
Essential Role: This position will serve as a key liaison between
clinical, operational, and\
technical teams to ensure optimal use of the electronic health record
(EHR) system, with a\
focus on eClinicalWorks (eCW) and the Healow patient portal. This role
is responsible for\
designing, implementing, training, and optimizing workflows within eCW
and Healow to\
improve patient care, strengthen patient engagement, ensure regulatory
compliance, and\
support data-driven decision-making.\
\
\
Duties & Responsibilities
1\. Serve as the subject matter expert for eClinicalWorks (eCW) and the
Healow patient\
portal.
2\. Manage Healow setup, configuration, and ongoing optimization to
enhance patient\
engagement and satisfaction.
3\. Train staff and patients on Healow functionality (secure messaging,
appointment\
scheduling, prescription refills, telehealth visits, etc.).
4\. Develop workflows that integrate Healow into clinical operations,
ensuring providers\
and staff use the portal effectively.
5\. Collaborate with providers, nurses, and staff to optimize EHR and
portal documentation,\
templates, and communication tools.
6\. Assist with EHR/portal upgrades, patches, and new feature rollouts.\
access.\
Qualified Health Centers (FQHCs).\
teams and eCW support.
Revised 11/17/2025 2
10\. Assist in integrating clinical decision support tools, population
health initiatives, and\
interoperability projects.
Qualifications:\
Education/Certifications/Licenses/Registrations
Bachelors degree in Health Informatics, Nursing, Public Health, IT, or
related field (or\
equivalent experience).
Experience\
Minimum 2 years of hands-on experience with an EMR (electronic medical
record) with
a strong preference for eClinicalWorks (eCW). Healow experience is also
preferred.\
Strong understanding of clinical workflows and patient engagement
strategies in
ambulatory or FQHC settings.\
Demonstrated experience in EHR/portal training, optimization, and report
building.\
Experience with HRSA compliance, UDS reporting, and quality program data
(e.g., HEDIS,
PCMH, Meaningful Use).\
Familiarity with SQL, data analytics tools, or healthcare
interoperability standards.\
Prior experience in an FQHC, community health center, or multi-site
ambulatory
practice.
Technical Skills\
Problem-solving and analytical thinking.\
Strong attention to detail and accuracy.\
Ability to work collaboratively with multidisciplinary teams.\
Effective patient and staff training skills.\
Commitment to patient-centered care and health equity.\
Able to function independently and document meticulously.
Behavioral
Ability to strongly embrace and personify the mission and values of
GraceMed with\
socio-economic and cultural sensitivity in mind.
Must display good verbal and written communication skills and be able to
professionally\
receive and follow oral instructions.
Able to handle stressful situations.\
\
Work Schedule:\
Normal clinic schedule is Monday through Friday 8:00 am to 5:00 pm.,
schedule may vary. Work\
will be both onsite at the health center and remote support as needed.
Some travel between\
clinic sites may be required.\
\
Working Conditions:\
Medical office environment. Ability to sit and/or stand for long periods
of time. Bending,\
stooping, and lifting (up to 10lbs.) may be required. Interaction with
physicians, patients and\
other office personnel. Must have visual acuity and manual dexterity to
interface with\
computer.
Revised 11/17/2025 3
The above statements are intended to describe the general nature and
level of work being\
performed. They are not intended to be construed, as an exhaustive list
of all responsibilities,\
Duties, And Skills Required Of Personnel So Classified.
This job description has been examined for compliance with the Americans
with Disabilities Act\
(ADA) an
information, please see: https://www.kansasworks.com/jobs/13589329
Revised 11/17/2025 1
Job Description\
\
Job Title: Clinical Informatics Specialist\
\
Classification: Non-Exempt, Full-time\
\
Reporting Relationship: Reports to the Chief Information Officer\
\
Supervision Responsibilities: No\
\
\
Essential Role: This position will serve as a key liaison between
clinical, operational, and\
technical teams to ensure optimal use of the electronic health record
(EHR) system, with a\
focus on eClinicalWorks (eCW) and the Healow patient portal. This role
is responsible for\
designing, implementing, training, and optimizing workflows within eCW
and Healow to\
improve patient care, strengthen patient engagement, ensure regulatory
compliance, and\
support data-driven decision-making.\
\
\
Duties & Responsibilities
1\. Serve as the subject matter expert for eClinicalWorks (eCW) and the
Healow patient\
portal.
2\. Manage Healow setup, configuration, and ongoing optimization to
enhance patient\
engagement and satisfaction.
3\. Train staff and patients on Healow functionality (secure messaging,
appointment\
scheduling, prescription refills, telehealth visits, etc.).
4\. Develop workflows that integrate Healow into clinical operations,
ensuring providers\
and staff use the portal effectively.
5\. Collaborate with providers, nurses, and staff to optimize EHR and
portal documentation,\
templates, and communication tools.
6\. Assist with EHR/portal upgrades, patches, and new feature rollouts.\
- Monitor portal usage and analytics to identify opportunities for
access.\
- Support compliance with HRSA, UDS, and other reporting requirements
Qualified Health Centers (FQHCs).\
- Troubleshoot Healow and EHR-related issues, coordinating resolution
teams and eCW support.
Revised 11/17/2025 2
10\. Assist in integrating clinical decision support tools, population
health initiatives, and\
interoperability projects.
Qualifications:\
Education/Certifications/Licenses/Registrations
Bachelors degree in Health Informatics, Nursing, Public Health, IT, or
related field (or\
equivalent experience).
Experience\
Minimum 2 years of hands-on experience with an EMR (electronic medical
record) with
a strong preference for eClinicalWorks (eCW). Healow experience is also
preferred.\
Strong understanding of clinical workflows and patient engagement
strategies in
ambulatory or FQHC settings.\
Demonstrated experience in EHR/portal training, optimization, and report
building.\
Experience with HRSA compliance, UDS reporting, and quality program data
(e.g., HEDIS,
PCMH, Meaningful Use).\
Familiarity with SQL, data analytics tools, or healthcare
interoperability standards.\
Prior experience in an FQHC, community health center, or multi-site
ambulatory
practice.
Technical Skills\
Problem-solving and analytical thinking.\
Strong attention to detail and accuracy.\
Ability to work collaboratively with multidisciplinary teams.\
Effective patient and staff training skills.\
Commitment to patient-centered care and health equity.\
Able to function independently and document meticulously.
Behavioral
Ability to strongly embrace and personify the mission and values of
GraceMed with\
socio-economic and cultural sensitivity in mind.
Must display good verbal and written communication skills and be able to
professionally\
receive and follow oral instructions.
Able to handle stressful situations.\
\
Work Schedule:\
Normal clinic schedule is Monday through Friday 8:00 am to 5:00 pm.,
schedule may vary. Work\
will be both onsite at the health center and remote support as needed.
Some travel between\
clinic sites may be required.\
\
Working Conditions:\
Medical office environment. Ability to sit and/or stand for long periods
of time. Bending,\
stooping, and lifting (up to 10lbs.) may be required. Interaction with
physicians, patients and\
other office personnel. Must have visual acuity and manual dexterity to
interface with\
computer.
Revised 11/17/2025 3
The above statements are intended to describe the general nature and
level of work being\
performed. They are not intended to be construed, as an exhaustive list
of all responsibilities,\
Duties, And Skills Required Of Personnel So Classified.
This job description has been examined for compliance with the Americans
with Disabilities Act\
(ADA) an