What are the responsibilities and job description for the Program Manager position at Grace Reliant Health Services, LLC?
Grace Reliant's growing Residential Services team is looking to invite a Program Manager to help oversee and enhance the quality of care and support provided to individuals with intellectual and developmental disabilities in a way that aligns with the heart and voice of our organization. We exist to help people live more complete and independent lives. Through our many services, we provide care, support, and mentor ship to elderly and disabled residents in Missouri.
In this role, you will supervise and support direct care staff, ensure individualized care plans are followed, and maintain strong relationships with consumers, guardians, and regulatory agencies. You will play a key role in scheduling, staff development, and quality assurance to ensure that each individual receives the highest standard of care and support.
The duties and responsibilities of the Program Manager include but are not limited to:
In this role, you will supervise and support direct care staff, ensure individualized care plans are followed, and maintain strong relationships with consumers, guardians, and regulatory agencies. You will play a key role in scheduling, staff development, and quality assurance to ensure that each individual receives the highest standard of care and support.
The duties and responsibilities of the Program Manager include but are not limited to:
- Supervise primary staff and direct support professionals for assigned consumers
- Create and maintain a schedule of staff for each assigned consumer in alignment with the consumer’s staffing needs.
- Review case notes for each assigned consumer on at least a weekly basis.
- Communicate and meet with guardians of assigned consumers as needed
- Maintain communication and recognition policies in alignment with our tiered support programs
- Conduct weekly home visits to maintain relationships with assigned consumers and observe staff interactions.
- Coach and encourage direct reports
- Conduct quarterly house meetings with direct reports
- Attend weekly department meetings
- Attend DMH meetings, conferences and trainings as needed
- Perform on-call duties in rotation with fellow team members
- Work closely with the State of Missouri to ensure that services are provided in accordance with regulations
- Transport consumer(s) as needed.
- Perform duties of direct support professional if needed.
- Must be over the age of 18
- Must have a Bachelor's Degree
- Must have experience with On-Call Rotation
- Experience with individuals with development disabilities or mental illness
- Must have a valid driver's license and car insurance
- Must pass a background check
- CPR/First Aid certification preferred
- Level One Med Aide certification preferred
- Comprehensive Benefits: Health care, dental, vision, flexible spending accounts, tuition reimbursement
- Flexible work schedule: Options to accommodate various personal and professional needs.