Front Desk Receptionist (Outpatient Clinic)

Join Our Team at Grace MindCare!

Are you interested in making an impact with our growing mental health organization? Grace MindCare is an outpatient mental health practice at the forefront of innovation. We're looking for a dedicated Front Desk Receptionist to help manage our clinic's operations and ensure everything runs smoothly.

About the Role: At Grace MindCare our client experience and care is our top priority. As our Front Desk Receptionist, you'll play a pivotal role in supporting the administrative and operational functions of our private mental health practice. As we continue to grow, there will be opportunities for promotion and career advancement within our organization.

Why Choose Grace MindCare: Joining Grace MindCare means being part of a supportive team dedicated to improving mental health through innovative treatment options. This role offers an exciting opportunity to contribute to our clinic's growth and success while making a meaningful impact on our patients' well-being.

Job Overview
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service and scheduling support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Duties

• Greet and check in clients in a warm and professional manner.
• Manage incoming calls using phone systems, directing calls to appropriate personnel.
• Provide administrative support including scheduling appointments, managing calendars, and maintaining office supplies.
• Assist with customer inquiries and provide effective customer support to ensure satisfaction.
• Maintain an organized front desk area and ensure a welcoming environment.
• Utilize Google Suite for document management, communication, and collaboration with team members.

Qualifications

• Proven experience in an office or administrative role is preferred.
• Strong customer service skills with a focus on client satisfaction.
• Proficient in using office software such as Google Suite.
• Experince with EHR/ Medical software
• Excellent phone etiquette and communication skills.
• Strong organizational skills with the ability to multitask effectively.
• Attention to detail is essential for proofreading tasks.
• Ability to work independently as well as part of a team.
• A positive attitude and a willingness to learn new skills.
• Knowlege of HIPPA regulations

Pay: From $22.00 per hour

Benefits:

• Paid time off

Education:

• High school or equivalent (Preferred)

Shift availability:

• Day Shift (Preferred)

Work Location: In person

Salary : $22