Front Desk Receptionist (Part-Time, Wellness Clinic)

Position Overview

This is a part-time, in-person front desk position with opportunities for long-term development.

We are looking for someone who is:

• Calm, friendly, detail-oriented, and responsible
• Confident and clear in communication with patients
• Organized and able to manage scheduling efficiently (Understands scheduling logic, not just filling time slots)
• Interested in gradually taking on more administrative responsibilities

Key Responsibilities: Front Desk & Patient Communication

• Greet and check in patients in a professional and friendly manner
• Answer phone calls, texts, and emails
• Assist with scheduling and appointment confirmations
• Explain basic clinic policies, pricing, and treatment flow to new patients
• Collect payments and maintain accurate records

Scheduling & Daily Flow

• Manage appointment scheduling for providers
• Help maintain an efficient and organized daily schedule
• Support smooth patient flow and minimize scheduling conflicts

Administrative Support

• Maintain electronic patient records
• Assist with herbal inventory organization (training provided)
• Keep the front desk area clean and organized
• Support general administrative tasks as needed

Qualifications Required

• Fluent English (spoken and written)
• Strong communication and interpersonal skills
• Reliable, punctual, and detail-oriented
• Strong organizational and time management skills
• Comfortable using computers, email, and scheduling systems
• Professional demeanor with good patient boundaries

Preferred (Not Required)

• Bilingual (Chinese is a plus)
• Previous front desk or customer service experience
• Experience in a medical or wellness setting
• Familiarity with scheduling software or EMR systems (e.g., Jane App)
• Interest in acupuncture, Chinese medicine, or holistic health

Training Provided

We provide on-site training for:

• Scheduling system and appointment coordination
• Electronic medical record (EMR) workflow
• Patient communication standards
• Basic herbal inventory processes

Schedule

• Part-time: 2–3 days per week
• Preferred: Saturday two weekdays
• Specific schedule to be discussed
• Must be able to reliably commute to Overland Park, KS (66212)

Compensation

• $16–$18 per hour (based on experience)

Growth Opportunity

• Opportunity to grow into a full-time or expanded role over time
• Additional responsibilities and advancement potential based on performance

How to Apply

Please submit:

• Resume
• A brief introduction including:
• Your relevant experience
• Your availability
• Your interest in wellness or acupuncture
• Whether you are seeking a long-term position

Send to: gracefamilyacupuncture@gmail.com

Additional Information

• Job Type: Part-time
• Benefits: Employee discount
• Education: High school or equivalent (required)
• Experience: Customer service or front desk experience preferred
• Work Location: In person

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Application Question(s):

• When the clinic is busy with multiple patients arriving, phones ringing, and appointments running behind, how would you prioritize your tasks?

Ability to Commute:

• Overland Park, KS 66212 (Required)

Work Location: In person

Salary : $16 - $18