What are the responsibilities and job description for the IT Support Specialist position at Grace Computer Resources, Inc.?
*Feel free to respond to this job posting, however serious applicants should send their resume and a short introduction video to info@gracecomputer.com*
Company Description
Grace Computer Resources, Inc. provides IT and Cyber Security management services to small business owners, helping them improve productivity and reduce downtime. They act as the IT Department for their clients, offering in-house level support at an outsourced price. The company specializes in managing day-to-day support, monitoring IT equipment, and implementing effective Cyber Security plans.
Role Description
This is a full-time on-site IT Support Specialist role located in Lilburn, GA at Grace Computer Resources, Inc. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues with desktop computers, and offering help desk support to employees.
Pay will be Full-Time $18-$22 per hour with the position growing into salary over time.
Qualifications
Company Description
Grace Computer Resources, Inc. provides IT and Cyber Security management services to small business owners, helping them improve productivity and reduce downtime. They act as the IT Department for their clients, offering in-house level support at an outsourced price. The company specializes in managing day-to-day support, monitoring IT equipment, and implementing effective Cyber Security plans.
Role Description
This is a full-time on-site IT Support Specialist role located in Lilburn, GA at Grace Computer Resources, Inc. The IT Support Specialist will be responsible for providing technical support, troubleshooting issues with desktop computers, and offering help desk support to employees.
Pay will be Full-Time $18-$22 per hour with the position growing into salary over time.
Qualifications
- Technical Support, Troubleshooting, and Help Desk Support skills
- Experience with Desktop Computers and Information Technology
- Strong problem-solving abilities and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and collaboratively in a team environment
- Certifications in relevant IT areas (e.g., CompTIA A , Network , Security )
- Willingness to address issues on site at client offices
Salary : $18 - $22