Sales Operations Manager

Job Summary

We are seeking a dynamic and strategic Sales Operations Manager to lead and optimize our sales functions. The ideal candidate will possess strong management skills, expertise in outside and B2B sales, and a proven track record in business development and account management. This role requires a combination of technical sales acumen, marketing insight, and leadership capabilities to drive revenue growth and enhance customer relationships across various industries. The Sales Operations Manager will play a critical role in developing sales strategies, analyzing market trends, and managing key client accounts to ensure the achievement of organizational goals.

Responsibilities

• Develop and implement strategic sales plans aligned with company objectives, focusing on outside sales, B2B sales, and technical sales initiatives.
• Manage key accounts, fostering strong relationships to maximize customer satisfaction and retention.
• Utilize Salesforce and other technology tools to track sales activities, analyze performance metrics, and generate actionable insights.
• Coordinate marketing efforts to support sales campaigns and expand market reach.
• Conduct negotiations with clients, ensuring mutually beneficial agreements that support business growth.
• Identify new business opportunities through market analysis and proactive outreach.
• Provide leadership in business development efforts by exploring new markets and customer segments.
• Collaborate with cross-functional teams including marketing, product development, and customer service to streamline operations.
• Monitor industry trends, competitor activities, and emerging technologies to maintain a competitive edge.

Experience

Bilingual (English / Spanish)

• Proven experience in outside sales, B2B sales, and technical or technology sales environments.
• Proven experience in Freight/Transportation (LTL, FTL, 3PL)
• Demonstrated success in management roles within a sales organization.
• Strong background in business development, account management, and negotiation strategies.
• Proficiency with Salesforce or similar CRM platforms for sales tracking and analysis.
• Excellent analysis skills to interpret data for strategic decision-making.
• Leadership experience with the ability to motivate teams and drive results.
• Exceptional customer service skills with a focus on building long-term client relationships.
• Familiarity with marketing strategies that support sales growth is preferred. This position offers an exciting opportunity for a driven professional to influence our company's growth trajectory while working in a collaborative environment that values innovation, leadership, and customer success.

Job Type: Full-time

Work Location: In person