What are the responsibilities and job description for the On-Site Account Rep position at GPC - Genuine Parts Company?
Account Representative I
SUMMARY:
The Account Representative I is primarily responsible for building or expanding their book of business through converting competitors' business and expanding their assigned medium-sized accounts to become large accounts. This role fosters customer satisfaction by maintaining customer contact and managing customer expectations.
JOB DUTIES
- Increases revenue and profitability through generation of new business and further development of existing accounts.
- Generates new leads by networking, cold calling, researching various directories and internet sites.
- Routinely interacts face-to-face with customers to foster strong relationships and maintains satisfaction.
- Understands complex requirements from customers for preparation of customized quoting.
- Delivers effective sales presentations and ensures technical requirements are met.
- Assists with on-site troubleshooting of customers' concerns.
- Works with and coordinates vendor resources to build relationships and support sales.
- Performs other duties as assigned.
EDUCATION & EXPERIENCE
Typically requires a bachelor's degree and zero (0) to two (2) years of experience or an equivalent combination.
KNOWLEDGE, SKILLS, ABILITIES
- Knowledge of industrial products: power transmission, hydraulic, pneumatic, and industrial products.
- Excellent written and verbal communication skills.
- A proficient understanding of key sales principles and best practices.
- Ability to influence customers, while maintaining healthy relationships.
- Ability to take initiative and work with limited direction.
- Ability to multitask and manage time well.
- Ability to use Microsoft Office.
PHYSICAL DEMANDS: Travel required. May be required to be on-call nights or weekends, depending on need.
LICENSES & CERTIFICATIONS: Valid driver's license required. All company vehicles are subject to continuous video monitoring.
SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility
BUDGET RESPONSIBILITY: No
COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay.
DISCLAIMER: This job description illustrates the general nature and level of work performed by employees within this job classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and skills required. Management retains the right to add or modify duties at any time.
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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.