What are the responsibilities and job description for the Customer Service Representative (CSR) Third Party Logistics (3PL) Warehouse position at GPA Logistics Group?
Customer Service Representative in Perris, CA
Candidate must have 3PL experience shipping to major retailers in apparel, accessories or consumer products. Experience with e-commerce, drop ship, Pick and Pack, Direct to Consumer, B to B and B to C customers in a fast- paced environment. The candidate must have the ability to handle multiple tasks simultaneously and accurately recall information. "Going the extra mile" to achieve quality customer service is standard practice at our company.
We are a rapidly growing 3PL (Third Party Logistics Company) in the Ontario/Fontana/Perris area and are looking to fill a Full Time Permanent Office position with us as a CSR. In the following location Perris, California
We have a friendly informal work environment, a casual dress code, and good benefits (holidays, vacation days, health insurance, etc.) Hours are 7:00 – 4:00 pm Monday through Friday with some required overtime.
Requirements:
Entering receiving tallies, processing and allocating orders (WAVES), printing UCC labels, creating bills of lading, and communicating with warehouse management to ensure that orders are routed and properly fulfilled and that inventory is kept accurate.
Hands on experience with warehouse management software and databases (WMS)
Excellent communication skills and a professional attitude in dealing directly with customers
Must have good math skills, be able to organize paper flow, have good ability to prioritize, and be personable on the phone.
Must be detail oriented and must hate making errors.
Must be a team player, every shipment is a team effort.
Ability to work in a fast-paced environment with shifting priorities
Must have a good attitude towards work, towards fellow employees, and towards customers.
Must be able to work well with Management.
Must be dependable on time every day.
Knowledge of Excel is necessary.
Previous experience in this field is a requirement
Experience in shipping to major USA retailers and e-commerce a requirement
Job Type: Full-time
Salary: $24.00- $28.00 per hour, with possibility of raises after review.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- Overtime
Application Question(s):
- Do you have at least 2 years experience with with WMS systems?
Experience:
- Warehouse management system: 2 years (Required)
Work Location: In person
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $24 - $28