What are the responsibilities and job description for the Call Center/Customer Service/Member Call Rep position at GoWest Credit Union Association?
Call Center/Customer Service/Member Call Rep
Credit Union:
Qualstar Credit Union
Region:
Lynnwood, WA, USA 98036
Type:
Staff
Closing:
5/21/2026
Learn More
Job Description:
We like to make a difference in our members’ lives. We work hard every day to help our members improve their financial situations and we take pride in the service we provide. If you have an outgoing personality, great communication skills, and a knack for problem solving, you may be the perfect person to join our Call Center! We offer schedule flexibility with required Saturdays.
Once accepted for the position, you will be a part of a vibrant, close knit team of call center reps, who work together to make a difference in the lives of the members who call in. You get to take calls, perform transactions for members, problem solve, place orders for items like a debit card, process payments, educate members on their finances, and also build relationships with them. We take pride in making a human connection in every interaction, all while building good working relationships with those around you.
Benefits of joining the Qualstar Team:
Competitive monthly salary
Medical, Dental, and Vision coverage
Generous paid vacation and sick leave
Employee discount on loan rates
Long-Term Disability and Life Insurance
401K AND Pension Plans!
Our incentive bonus program means you can earn even more by earning incentives every single month!
Use your customer service experience in a position that offers a career opportunity you can take pride in.
No banking experience? No problem! We have on-the-job training to teach you the specifics — passion and people skills are what we are looking for . . . You will learn the procedures and details as you go.
Qualstar Credit Union is an Equal Opportunity Employer
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.