What are the responsibilities and job description for the Senior Unified Communications Engineer position at Government Tactical Solutions, LLC?
Job Tittle: Senior Unified Communications Engineer
Security Clearance: TS/SCI
Location: Annapolis Junction, MD
Job Type: Full-Time
Target Salary Range*: $175,000 - $215,000.
Unified Communications Engineer to provide Unified Communications Engineering. This
includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference
Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and
Enterprise Content Delivery. The current Unified Communications infrastructure consists of
Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room
equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco
Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
Security Clearance: TS/SCI
Location: Annapolis Junction, MD
Job Type: Full-Time
Target Salary Range*: $175,000 - $215,000.
- This represents the potential salary range for this position depending on education level, years of experience and/or certifications in addition to other position specific requirements which may impact salary
Unified Communications Engineer to provide Unified Communications Engineering. This
includes desktop Video Conferencing (DVTC), Conference Room Video Teleconference
Communications (CVTC), desktop Voice Over Internet Protocol (DVOIP), Voicemail, and
Enterprise Content Delivery. The current Unified Communications infrastructure consists of
Cisco DXSO's, 8800 Series Cisco phones, Cisco MX and SX Series Conference room
equipment, Cisco Unified Communications Manager, Cisco Telepresence, Cisco VBrick, Cisco
Enterprise Content Delivery, and Unity Connect voicemail.
Responsibilities
- Review and analyze the existing Unified Communications infrastructure and make recommendations for enhancement
- Engineer Unified Communications solutions to meet new requirements and enhancements to existing Unified Communications services to include identifying hardware refresh recommendations
- Perform an AoA for periodic Unified Communications hardware refreshes following all
- Change Management processes
- Creates and documents requisite network configuration
- Performs design, project management, acceptance testing, and vendor assessment activities.
- Communicates with internal and external groups to determine communications requirements and prepare engineering specifications to ensure functional requirements are met.
- Ensures the accuracy and completeness of systems documentation.
- Help in the design and the development of system equipment, as well as installing, and testing system equipment and implementing procedures to make all components operational.
- Involvement in all aspects of service delivery, from carrying out feasibility exercises and
- determining connectivity and signal access, to preparing detailed, technical, and operational documentation.
- Information Assurance Technical (IAT) III Certification
- Experience utilizing trouble ticket systems like ServiceNow
- Excellent customer service, writing and oral communication skills
- In-depth knowledge and understanding of LAN/WAN and Unified Communication (UC) technology, tools and services
- Demonstrated experience as a Network Administrator
- Ability to multitask and work in a fast-paced environment
- Professional-level Cisco certifications desired
- Problem analysis and problem solving
- Attention to detail and accuracy
- Customer Service oriented
- ITIL Foundations certification desired
- Experience with cloud based unified communications solutions
- Appropriate security certifications centering on networking and unified communications
- Experience with VTC systems and their integration within unified communications platforms
- Effective Communication skills - verbal and written
Salary : $175,000 - $215,000