M365 Architect (SME)

We are embarking on a transformative journey with Microsoft 365 (M365) and Azure, and we are seeking a talented Senior M365 Systems Engineer/Architect to lead our efforts in adopting new features, assisting with rollout plans, and supporting the migration of on-premises services to the cloud environment keeping the end user’s experience your priority.

How a M365 SME will make an impact:

·        Stay abreast of all new features, capabilities, and updates within Microsoft 365 (M365) and Azure platforms.

·        Assist in developing and executing rollout plans for new M365 features and services, ensuring smooth adoption across the organization.

·        Collaborate with IT teams and stakeholders to assess current on-premises services and develop migration strategies to M365 and Azure.

·        Lead the implementation and configuration of M365 and Azure cloud services, adhering to best practices and security standards.

·        Work independently but collaborate with customers and teams especially in the areas of communication and planning

·        Provide technical expertise and support for troubleshooting and resolving issues related to M365 and Azure cloud environments.

·        Monitor performance, availability, and reliability of M365 and Azure services, implementing proactive measures for continual service improvement.

·        Ensure compliance with data security and governance policies in M365 and Azure environments.

·        Collaborate with vendors and external partners to resolve complex technical issues and enhance service delivery.

·        Stay current with industry trends and emerging technologies related to cloud computing and M365, recommending enhancements or optimizations.

Responsibilities include:

·        As an M365 System Engineer, you will be responsible for designing, documenting, implementing, and maintaining M365 architecture and Azure platforms

·        Implement and provide documentation management for M365 architecture and Azure platforms

·        Provides expertise in high availability, contingency planning, and automated provisioning.

·        Collaborates with enterprise architecture team and other stakeholders to determine enterprise tools, technologies, and processes.

·        Responsible for delivering an end-to-end M365 architecture solution across domains.

·        Provide support as technical expert to assist with identifying and developing new customer opportunities. As such, answer questions, consult, and/or develop presentations for potential customers.

·        Analyze customer requirements and business demands to assess design/technology alternatives and propose solutions.

·        Present and/or facilitate technical discussions with technical SMEs as well as customers and other stakeholders.

·        Knowledge with all areas of Microsoft 365 from a user and administrator within Exchange Online, SharePoint online, Power Platform, Teams, and other M365 applications.

·        Development/implementation of resilient, AI and Automation technology to reduce manual workload.

·        Creation of comprehensive SOPs, Deployment, and Test plans. Plans to include flow charts and diagrams.

Required Certifications:

·        Microsoft 365 Certified: Fundamentals

Highly Desired Certifications (1 or more):

·        Microsoft 365 Certified: Endpoint Administrator Associate

·        Microsoft 365 Certified: Teams Administrator Associate

·        Microsoft Certified: Identity and Access Administrator Associate

·        Microsoft Certified: Information Protection and Compliance Administrator Associate

Needed Skill Sets:

·        Project Management

·        Planning Management

·        Documentation Management

·        Work independently but periodically collaborate with a team

WHAT YOU’LL NEED TO SUCCEED:

·        Education: Bachelor of Arts/Bachelor of Science

·        Knowledgeable within all administrative areas of M365 to include Exchange Online, SharePoint Online, Power Platform, and Teams

·        Required Experience: 10 years of related experience

·        Strong knowledge with conditional access policies and collaboration

·        Data Loss Prevention Policies and Sensitive Information Types

·        Data Lifecycle and Records Management (Retention Labels, Retention Policies)

·        eDiscovery and Compliance Boundaries

·        Information Protection Sensitivity Labels

• ·        Location: Remote