SAP EWM AMS Consultant

Job Title: SAP EWM AMS Consultant
Location: Chicago, IL (Hybrid - 3 Days a Week at Office Downtown Chicago)
Duration: 6-12 Months
Rate: Open Market C2C -- maximum rate of $130/hr C2C or lower for less experienced profiles.

Important Notes:
? Local candidates are strongly preferred and will be given first priority.

Job Summary:
? We are seeking a seasoned Senior SAP Extended Warehouse Management (EWM) AMS consultant with 15?20 years of overall SAP experience to manage and deliver Application Management Services (AMS) for a global client onsite in Chicago, Illinois.
? The ideal candidate will possess deep expertise in SAP EWM, proven AMS delivery leadership, and significant transition experience as a receiver, ensuring a seamless handover from prior support teams.
? This role requires strong stakeholder management, process governance, and hands-on problem-solving skills to stabilize and optimize SAP EWM operations in a complex, global environment.

Key Responsibilities:
AMS Delivery & Operations:
? SAP EWM AMS delivery, ensuring SLA compliance and high-quality service.
? Manage incident, problem, change, and release management activities following ITIL standards.
? Conduct root cause analysis and implement permanent fixes for recurring issues.
? Ensure operational stability of the SAP EWM landscape (both Decentralized and Embedded).
? Collaborate with offshore delivery teams for 24x7 coverage and global service continuity.

Requirements

Transition Management (As Receiver):
? Act as the primary onsite lead during AMS transition, ensuring complete and accurate knowledge transfer from the incumbent vendor or implementation team.
? Validate and document processes, configurations, and open tickets during transition.
? Identify gaps, risks, and dependencies in the incoming support scope.
? Establish transition governance, reporting mechanisms, and issue resolution frameworks.
? Drive stabilization phase post-transition and ensure smooth handover into steady-state AMS operations.

Functional Expertise:
? Provide advanced functional and operational support for:
? Inbound & Outbound Logistics
? Internal Warehouse Processes & Queue Management
? Handling Unit (HU) & Wave Management
? RF Framework, Labor Management, Slotting & Rearrangement
? Storage Control & Cross-Docking
? Physical Inventory, Vendor Return, Customer Return
? QM Integration with EWM,SD Integration with EWM
? ASR - Advance shipping and Receiving
? Should have good knowledge on IDocs
? Stock & Inventory Management
? Resource/Task Management
? EWM Configuration & Customization
? Support integrations with SAP S/4HANA, PP, TM, QM, and 3PL systems.
? Deliver minor enhancements, system tuning, and continuous process improvements.

Stakeholder & Team Interactions:
? Serve as the onsite interface between client business/IT teams and offshore delivery centres.
? Mentor a team of onsite/offshore SAP consultants.
? Build strong relationships with client stakeholders and drive continuous improvement initiatives.

Continuous Improvement & Innovation:
? Identify automation and optimization opportunities to improve service efficiency.
? Support innovation projects, such as migration to S/4HANA Embedded EWM or warehouse automation integration.
? Maintain comprehensive knowledge management and documentation.