Food Service Manager

Server Manager

The Server Manager is responsible for ensuring that a wide range of daily functions and activities that affect our client’s experience with our meal programs are met. She/he will also have responsibilities for the overall management of our onsite school servers and assisting with daily communications with the schools they are staffed within. This position will support one of the following regions, Chicago or Milwaukee.

About Us:

At Gourmet Gorilla™ we strive for a sustainable future for children by providing local and organic school meals and healthier eating options. We are committed to working with community partners to provide solid nutrition for children to help them learn and grow. Building alliances between local farms, urban agriculturalists, dietitians, nutritionists, talented chefs, and organic food manufacturers, we are able to provide quality ingredients as well as links to educational resources on healthy food curriculum, the value of local and organic foods, garden projects, and ecological awareness.

We are building a team of professionals who care about food and where it comes from; who choose to work in a nurturing environment where all individuals are respected and coached to grow. We value creativity, diversity, breadth of knowledge, and a desire to enjoy our profession.

General Job Description:

The School Manager ensures excellent service to students, schools, and Gourmet Gorilla and is responsible for the following:

• Executing a healthy and enjoyable student meal experience with Gourmet Gorilla schools!
• Keeping our schools compliant by ensuring servers are only serving reimbursable meals.
• Helping to ensure meal programs remain in budget through managing school food waste (which would involve helping some accounts ordering effectively) helping to identify successful and cost effective meal items, as well as help manage appropriate staffing levels.
• Managing and training new school site service team members
• Advocate for customer needs as they arise, in addition to providing ongoing account stewardship ensuring a positive working relationship between the school and Gourmet Gorilla.
• Helping promote the Gourmet Gorilla brand and mission in schools through community and school events at our preschools, elementary and high schools.
• Ensuring schools are appropriately staffed and managing pto requests.
• Help trouble shoot logistical and menu questions that may generate from school servers or schools .
• Visiting schools where we staff our servers on a regular basis.

Requirements

• Basic math skills addition, subtraction, multiplication and division
• Basic computer skills: Microsoft Office Programs, online database programs
• Prioritizing daily, weekly and monthly responsibilities
• Front-line management experience preferred
• Leadership: Assess, coaching, motivate, discipline staff to meet goals.
• Food handler Manager certification (Preferred)

Please submit a resume and thoughtful cover letter.