What are the responsibilities and job description for the Customer Service Rep position at Gould Intelligent?
Tucson AZ
Contract
#
AZ 13023
Job Description
Gould Intelligent (an Arizona company) is seeking a Customer Service Rep for long term contract position in Tucson, AZ. Work would be hybrid with 3 days a week onsite. Pay is $18/hr.
Candidate will be assisting taxpayers with filing assistance, taxpayer education, refund issues, billing issues, and tax policies and procedures. Customers are assisted through live chat, walk-ins, correspondence, phone calls, and e-mail. Candidate must have basic office and computer skills and a high school diploma or equivalent. Preferred candidate will have customer service experience.
Must be eligible to work on a W2 basis for any U.S. employer without sponsorship (no 3rd parties or corp to corp), currently reside in the Tucson area, be able to start with 2 weeks’ notice, and be able to pass relevant background check. Email Word version of resume to hr@gouldintelligent.com and reference #AZ 13023. Include current location. Resumes without location information will not be considered.
Salary : $18