What are the responsibilities and job description for the Senior Operations Engineer position at Gotransverse?
Role : Senior Operations Engineer
Gotransverse is seeking a Senior Operations Engineer for our fast-growing SaaS Billing and Revenue Management solution. This is a key role responsible for ensuring service reliability and engineering excellence within Gotransverse’s Operations team. With a focus on designing, managing, and maintaining high-reliability services, our engineers handle software, network, data, and systems engineering. Aligned with DevOps principles, we empower our engineers—whether systems or feature-focused—to build scalable and efficient solutions. We’re looking to add a new engineer with expertise in Linux, AWS, databases, and data management, who will eventually join our on-call rotation, ensuring seamless service delivery and reliability alongside the team.
Responsibilities include :
- Provide application support for the Gotransverse billing & revenue management solution.
- Assist in provisioning and configuring customer solutions.
- Implement internal networks, firewall rules, application servers, and data processing servers.
- Define and execute production change management and incident response procedures.
- Respond to and resolve production system network, hardware, and software issues.
- Ensure secure configuration of all systems and document security policies for PCI and SOC compliance.
- Support production system networks, servers, software, and all GTV services.
Requirements snapshot (what you bring) :
No sponsorship available
Gotransverse is a multi-year winner of the Best Places to Work in Austin award. We offer a team-oriented work environment with over 100 awesome coworkers, along with a range of benefits that include :
Join us and be part of an award-winning workplace that values collaboration and employee well-being!
Gotransverse’s Hybrid Work Model :
Gotransverse is excited to offer a hybrid model to their employees with the expectation of working in our Downtown Austin office 2-3 days a week, depending on the role. This flexible hybrid approach gives team members the best of both worlds : focus time along with in-personal collaboration that fosters trust and unlocks creativity.
