What are the responsibilities and job description for the Optometry Receptionist position at Gothenburg Eyecare & Optical?
Summary
We are seeking a positive team-player with reception and computer skills to help our clinic serve our patients' needs. As a skilled professional on our team at Gothenburg Eyecare & Optical, you would have a meaningful role in our team to deliver high-quality eye care services and products to our deeply valued patients in our small town of Gothenburg, Nebraska and its surrounding communities.
Our Story
Gothenburg Eyecare & Optical is a dedicated optical and eye clinic located in a friendly town in Nebraska. We love our patients! Our mission is to provide exceptional eye care services while fostering a welcoming, caring environment for our patients. We want to keep quality, top-of-the-line eyecare available to all in our small town and area. From an emergency eye injury, to a child's first pair of glasses, to long-term glaucoma care - our goal is to provide comfort and treatments, to do it well, and keep it close to home. That is our team's "win", and is so rewarding to every role on our team!
Job Summary: We are seeking a friendly, organized, and dependable receptionist to join our small-town optometry clinic. The ideal candidate will provide excellent customer service, help patients feel welcome, and ensure smooth daily operations. This role requires strong communication skills, reliability, and the ability to manage scheduling and phone inquiries professionally. Additionally, the receptionist will assist with light billing tasks, including processing payments and verifying insurance information, to support efficient clinic operations.
Responsibilities: Greet patients warmly and assist them with check-in and check-out procedures. Answer phone calls promptly and courteously, scheduling appointments and providing information. Maintain accurate patient records and update appointment schedules efficiently. Assist with light billing duties such as processing payments, verifying insurance coverage, and handling billing inquiries. Ensure the clinic environment is welcoming, clean, and organized. Assist with administrative tasks such as filing, billing, and insurance documentation. Coordinate with the optometry team to facilitate smooth patient flow. Help patients feel comfortable and valued throughout their visit.
Qualifications: Previous experience in a customer service or administrative role preferred. Excellent communication and interpersonal skills. Strong organizational skills with attention to detail. Reliable, punctual, and able to multitask effectively. Friendly demeanor with a genuine desire to assist others. Ability to work independently and as part of a team in a small-town setting.
Call-To-Action
If you are passionate about making a difference in the lives of others through exceptional eye care, we invite you to apply today and join our dedicated team at Gothenburg Eyecare & Optical!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Professional development assistance
Application Question(s):
- What cards from the patient need to be scanned when checking in an optometry patient?
- Specifically, how do you physically answer the phone as a receptionist?
Work Location: In person
Salary : $17 - $20