Quality Assurance Lead

End-to-End (E2E) QA Lead – Contract to Hire

Our client is seeking a highly experienced End-to-End (E2E) QA Lead for a Contract-to-Hire opportunity. This role is responsible for defining and driving the end-to-end quality assurance strategy across all phases of the Software Development Life Cycle (SDLC), with a strong focus on automation, e-commerce workflows, and cross-functional collaboration.

Key Details

• Work Model: Hybrid On-site in Whippany, NJ (4 days per week onsite)
• Engagement Type: Contract-to-Hire
• Conversion Timeline: Expected 6–12 months, based on performance and business needs

Role Overview

The E2E QA Lead will play a critical leadership role in shaping QA strategy, guiding test execution, and enhancing automation capabilities across enterprise e-commerce platforms. The ideal candidate brings strong technical QA expertise, leadership experience, and a continuous improvement mindset, including familiarity with modern automation tools and AI-driven QA enhancements.

Key Responsibilities

Strategic Leadership & Team Management

• Serve as QA Subject Matter Expert (SME) from project inception through delivery.
• Assess project scope early, identifying impacted systems, workflows, and dependencies.
• Partner with stakeholders to translate requirements into scalable QA strategies.
• Provide leadership, direction, and workload prioritization for QA team members.

Test Strategy, Planning & Design

• Define and implement comprehensive end-to-end QA strategies for e-commerce platforms.
• Develop test plans and test cases aligned with risk-based prioritization.
• Estimate testing efforts and determine optimal manual vs. automation coverage.
• Ensure testing approach aligns with business impact and technical complexity.

Automation Development & Execution

• Lead development and maintenance of automated test frameworks and suites.
• Oversee execution of automated test cycles and analyze results for quality insights.
• Drive expansion of automation coverage and efficiency using modern tools (e.g., UiPath or similar platforms).
• Promote scalable and maintainable automation practices.

Quality Oversight, Defect Management & Reporting

• Manage the full QA lifecycle including planning, execution, defect tracking, and resolution.
• Facilitate defect triage sessions and ensure timely issue resolution using Jira.
• Track, analyze, and report QA metrics and overall product quality.
• Ensure adherence to quality standards and applicable compliance requirements.

Process Improvement & Innovation

• Continuously identify opportunities to enhance QA processes and toolsets.
• Explore and apply AI-driven approaches to improve QA efficiency and effectiveness.
• Mentor and develop QA team members, fostering a culture of continuous improvement.

Qualifications

Required Experience

• 7 years of experience in Quality Assurance.
• 3 years in a QA leadership role managing teams of 3 engineers.
• Strong e-commerce domain experience with end-to-end process knowledge.
• Hands-on experience with test automation tools (e.g., UiPath or similar RPA/testing platforms).
• Strong proficiency with Jira and Agile/Scrum methodologies.

Skills & Competencies

• Strong strategic thinking with ability to assess impact early in project lifecycle.
• Excellent business acumen and stakeholder communication skills.
• Strong leadership, mentoring, and team development capabilities.
• Advanced analytical and problem-solving skills.
• Ability to design hybrid manual and automation testing strategies.
• Collaborative mindset across technical and business teams.
• Foundational understanding of AI concepts in QA optimization.

Education

• Bachelor’s degree in Computer Science, Engineering, or a related field.

Preferred Qualifications

• Experience with SaaS platforms or subscription-based systems.
• Experience leveraging UiPath specifically as a test automation platform.