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CSR - Customer Service Representative

Gotcha
Honolulu, HI Full Time
POSTED ON 11/11/2025 CLOSED ON 1/10/2026

What are the responsibilities and job description for the CSR - Customer Service Representative position at Gotcha?

Turn Your Passion for Fun into a Rewarding Career!

Are you ready to bring energy, enthusiasm, and great customer service to an exciting work environment? We are the ultimate destination for arcade enthusiasts, and we’re looking for

What We’re Looking For:

  • Availability to work nights, weekends, and holidays
  • At least 1 year of customer service experience preferred
  • Previous cash handling experience
  • Strong verbal and written communication skills
  • Prior retail experience is a plus

Qualifications:

  • High school diploma or equivalent
  • Must be 18 years old
  • Basic math skills (addition, subtraction, multiplication, division)
  • Ability to lift up to 25 pounds
  • Comfortable using computers and point-of-sale systems
  • Friendly, reliable, and team-oriented attitude

Please note: This job description is not intended to be an exhaustive list of all responsibilities, duties, or requirements. Duties may be added, removed, or modified at the discretion of management.

Job Type: Part-Time or Full-Time

Job Types: Full-time, Part-time

Pay: From $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Vision insurance

Ability to Commute:

  • Honolulu, HI 96815 (Preferred)

Ability to Relocate:

  • Honolulu, HI 96815: Relocate before starting work (Preferred)

Work Location: In person

Salary : $17

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