What are the responsibilities and job description for the Account Coordinator, Bilingual position at Goshen Health?
Summary
The Bilingual Account Coordinator is responsible for a variety of duties, as assigned by Revenue Cycle Management, which may include medical charge entry, billing, payment posting, and problem-solving of denied and uncollected claims for various insurance carriers, third-party payers and private pay. In addition, the Account Coordinator works in collaboration, providing clear, detailed communication, with the Coding & Compliance Department and Physician Office Colleagues to assure timely and accurate claim processing is achieved. The Account Coordinator will ensure that all billing transactions are handled with strict confidentiality and are kept within the confines of the Central Processing Office.
This position is responsible for providing outstanding customer service to Colleagues, patients and their families. This position directly impacts patient care, patient satisfaction and the revenue cycle. The Coordinator shall maintain knowledge of medical billing and CMS regulations including compliance and reimbursement. Monitors reports and performs charge audits to ensure accuracy while meeting productivity standards. Performs other duties as assigned
Requirements:
- Fluency in Spanish
- Must pass the Goshen Health standardized Spanish Competency Exam
- High school graduate or the equivalent.
- Two years of medical billing experience.
- Knowledge of CPT/ICD-9 and insurance terminology.