IT Operations Manager

Position Summary: Reporting to the Senior Manager of IT / Business Operations, the IT Operations Manager will own the daily operation and continuous improvement of Gorton’s IT infrastructure and security operations. You will serve as a hands-on leader, partnering with IT leadership on priorities while working alongside a senior technical specialist and overseeing onsite and remote third-party support.

What you’ll do:

• Own the day-to-day operation of IT systems (networks, servers, endpoints, identity, and access)
• Remain hands on with troubleshooting, system changes, and infrastructure improvements
• Provide leadership and oversight of onsite and remote third-party IT support resources
• Own IT security operations across identity, access, monitoring, and endpoint protection
• Ensure reliable IT operations for a 24×5 manufacturing environment, including participation in off-hours escalation and incident response as needed
• Plan and oversee infrastructure-focused initiatives such as: 
  • Network and facility upgrades
  • Server and application modernization
  • IT asset and endpoint lifecycle management
• Ensure strong operational practices around: 
  • System availability, performance, reliability, and service levels
  • Access controls, MFA, and least-privilege enforcement
  • Monitoring, alerting, incident response, and root cause resolution
• Partner with IT leadership on planning, prioritization, and budgeting
• Define, maintain, and enforce documentation, operational standards, and support processes

Technology Environment:

Gorton’s operates an evolving, primarily Microsoft-stack technology environment, including:

Microsoft 365 and hybrid cloud infrastructure across Nutanix (on-prem) and Azure VMs

• Windows Server, Active Directory, endpoint management
• Fortinet-based network and perimeter security (firewalls, switches, access points)
• Microsoft security and identity tooling (IAM, MFA, endpoint protection, monitoring)
• Microsoft Teams as the primary collaboration and communication platform 

What you’ll need:

• Bachelor’s degree in IT or a related field preferred, or equivalent practical experience
• 7-10 years of experience in IT operations or infrastructure
• Prior hands-on technical experience with direct ownership of systems and operational outcomes
• Strong grounding in Microsoft environments, networking, and security fundamentals
• Experience supporting multi-site organizations with manufacturing
• Exposure to application support and Unix/Linux environments is a plus
• Relevant technical certifications (Microsoft, networking, or security) are a plus, but not required
• Comfortable working in a small team model with third-party support resources
• Pragmatic, accountable, and execution-focused approach
• Strong interpersonal skills

Pay Range: $117,360-155,000/Annual

Candidates must have permanent U.S. work authorization

Gorton’s is an equal opportunity employer.

Salary : $117,360 - $155,000