Front Desk Receptionist/Office Assistant

Gorman-Lavelle Corporation is seeking a professional, organized, and customer-focused Front Desk Receptionist / Administrative Assistant to serve as the first point of contact for our company. This position plays a vital role in providing exceptional customer service while supporting daily administrative and accounting functions. The ideal candidate is dependable, detail-oriented, and thrives in a fast-paced office environment.

Duties/Responsibilities:
Reception & Customer Service

• Greet and assist customers, vendors, and visitors in a professional manner.
• Answer and direct incoming telephone calls.
• Collect and document customer information for service requests, quotations, and general inquiries.
• Receive and distribute incoming mail and deliveries.
• Maintain a clean, organized, and welcoming reception area.

Administrative Support

• Provide administrative assistance to management and office staff.
• Prepare correspondence, reports, forms, and other documents.
• Scan, file, and maintain electronic and paper records.
• Order and maintain office supplies.
• Assist with company events, meetings, and special projects.
• Perform general office duties as assigned.

Accounting Support

• Assist with customer billing and invoicing.
• Process customer payments and maintain accurate records.
• Support accounts receivable collections and customer statement processing.
• Assist with data entry and document management within Foundation Software.
• Support payroll and other accounting functions as needed.

Customer Communication

• Respond to customer inquiries professionally and promptly.
• Coordinate communication between customers, field personnel, and office staff.
• Ensure customer information is accurate and complete.

Skills, Qualifications, Experience:

• High school diploma or equivalent (associate degree preferred).
• Previous receptionist, administrative assistant, or customer service experience preferred.
• Strong verbal and written communication skills.
• Excellent organizational and time management abilities.
• Ability to multitask and prioritize work in a fast-paced environment.
• Professional appearance and positive attitude.
• Proficiency with Microsoft Office (Outlook, Word, Excel).
• Experience with Foundation Software is a plus but not required.

Smoke Free/Drug Free work place
Pre-employment drug test required

Equal Opportunity Employer

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $20 - $22